In the following 3×1 interview with IRPA AI and OI Founder Frank Casale, Andrew Arruda shares his perspectives on Automation Intelligence (A.I.).
Frank Casale: Not a day goes by without an article touting what A.I. can do for the enterprise. Many wonder what can be done today vs what may be years away. Can you shed light on this?
Andrew Arruda: The emergence of any new technology typically leads to a deluge of coverage, which motivates folks to read more information about the tech and get informed which then leads to a slow down in mass coverage as more targeted informed coverage takes its place. I see the same thing happening with A.I. Right now, I think folks are overestimating what A.I. can do now, but underestimating what it will be able to do in the future. This being said, A.I. is currently live and bringing efficiencies in a variety of products everyone uses on a daily basis so I wouldn’t say A.I. is years away, I’d say we are at the start of what will be the biggest technological revolution we have ever seen.
Frank Casale: What type of processes or functions are ideally suited for A.I.?
Andrew Arruda: Tasks that are repetitive and revolve around data retrieval are usually what rises to the top of the list when discussing areas well suited for A.I. In law, the term “grunt work” is typically thrown around when discussing the tasks well suited to A.I. within the legal vertical. This is one of the best things about bringing A.I. into the enterprise, it takes humans away from doing tasks which machines can outperform them on and allow them to focus on the tasks machines cannot, tasks such as advising clients and advocating for clients which allows folks to attain their professional capacity as soon as possible.
Frank Casale: You spend much of your time helping law firms harness the power of A.I. Can you give a few examples of benefits received in these organizations courtesy of ROSS Intelligence, partnered with IBM Watson?
Andrew Arruda: The legal market has changed fundamentally coming out of 2008. Clients refuse to pay for a variety of tasks that law firms used to be able to charge them for, such as legal research. The market has changed from a seller’s market, with law firms in the driver’s seat, to a buyer’s market, with clients taking the wheel and control. ROSS Intelligence has built a variety of A.I. tools which allow for lawyers to do their jobs efficiently resulting in happier clients and a solid ROI for the firms deploying ROSS. Lawyers working with ROSS can reduce their research time by 20-30% which allows them to keep their current clients happy, attract new clients and most importantly, become even better lawyers in the process. The future is very bright!
Please join Andrew Arruda at an event this Thursday, January 26th from 8:00-11:00 am ET in New York City, Artificial Intelligence & the Legal Profession – Leveraging Artificial Intelligence Technology within the Practice of Law. Click here for the Full Conference Brochure
Andrew Arruda is the CEO/Cofounder of ROSS Intelligence, the company which invented ROSS, the world’s first artificially intelligent lawyer. An attorney and entrepreneur, Arruda speaks internationally on the subjects of A.I., legal technology, and entrepreneurship and has been featured in publications such as The New York Times, BBC, CNBC, CBS, Fortune, Inc., Forbes, and the Financial Times. A member of the Forbes 30 under 30 class of 2017, as well as a 2016 TED speaker, Arruda aims to forever change the way legal services are delivered. Prior to cofounding ROSS Intelligence, Arruda worked at a Toronto litigation boutique and with the Canadian Department of Foreign Affairs, Trade and Development in Lisbon, Portugal.