Are you winning or losing to race to digital workforce transformation?

Our Automation Innovation conference was the first of its kind in the industry to acknowledge this key trend and sound the warning bell that this is real and it's here. While there were as many cynics as enthusiastic thought leaders back in 2014 most technology and business leaders now get it, and are seeking intelligent paths and strategies to help them make the pivot.

In order to get from here to there, you will need to have a solid understanding of:

  • What are the latest technologies and related categories?
  • What's real and what's hype with regard to labor cost reduction, reduction in human error, speed scale and regulatory risk mitigation?
  • Where does one start?
  • What does an automation roadmap look like?
  • What does a typical business case look like?
  • What are the new pricing and licensing models?

  • How do I protect my company's intellectual property?
  • If this is less about one technology and more about a Mash-up then what is ideal combination?
  • Should I work with a service provider or go directly to a software provider and build my own solution?
  • Where does the innovation come from and what does it look like?
  • Isn't this the new outsourcing or do we even need outsourcing anymore?
  • What do the first wave of practitioners have to say about the process the results and what they would do differently?

We continue to push the digital envelope and leverage our global ecosystem to deliver the best speakers and the most interactive audience. The clock is ticking. Actually, it's a stop watch as this automation fueled race to digital transformation is on as winning is the only option.

On this site you can review presentations, view the photo gallery and review the entire conference agenda.

Message from our Conference Chairs

Raheem Hasan, President and Co-Founder

Institute for Robotic Process Automation

Frank Casale, Founder & Chairman Emeritus

IRPA Network and Outsourcing Institute

If the turnout at our 2016 Automation Innovation Conference was any barometer of growth in US interest in and acceptance of RPA and intelligent automation then, our original prediction that 2016 would be the “Year of the Robot,” was on target!

We quite honestly would have been content having 200 in the room yet like in 2015, however, we exceeded 300 attendees. It was truly a sold out and standing room only event. Apologies to those of you that we had to turn away. We believe we were one attendee away from a visit from the NY fire department. Talk about disruption. Okay, enough of the post event hype and onto our key takeaways for the many who missed the Digital Woodstock of 2016. After the good many presentations, breakout sessions, panels and individual meetings, the following are a handful of thoughts and themes that stuck with us:

From a demographic standpoint, we had an audience that I have divided into three categories:

  1. Those that got off to a good start with RPA or the like.
  2. Those that got off to a false start.
  3. And those that haven't started.

Which one are you?
While the bulk of the questions the 2015 attendees were about definition and description, strategy was clearly top of mind in 2016. Strategy and roadmaps. For the more advanced practitioners (the ones that got off to a good start) cognitive and AI was clearly top of mind, as was overall governance.

We offer a huge thanks to all who attended, sponsored, participated and made the conference the great event it was. We are looking forward to hosting next year’s Automation Innovation.



The application of enabling technologies that allow computer software, known as robots, to manipulate existing software applications as if they were a human being.

Intelligent Automation provides dramatic improvements in accuracy, cycle time, and increased productivity in transaction processing, while it elevates the nature of work by removing people from repetitive tasks. As a best practice, it is advisable to view Intelligent Automation as a method for performing almost any activity that can be performed by a human being, who performs a task by interacting with a variety of computer systems.



Digital Operations through
Intelligent Automation

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Getting the most out of
Intelligent Automation

Change is coming from an exciting new front: Intelligent Automation (IA) – the technology that turbo-charges your people and delivers exponential gains. RPA, Machine Learning and Analytics are driving unparalleled change, but not all Intelligent Automation solutions are created equal.

View Presentation

Driving Enterprise-wide Automation
One process at a time

Customer expectations are continually on the rise. Enterprises are expected to deliver better quality at a higher speed – everyday. This, combined with pressures from competition has encouraged innovative organizations to digitize not only their core business components but also any repetitive yet mandatory process.

View Presentation

The Future of RPA
Daniel Dines, CEO, UiPath

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IKEA Automates Processes to Improve the
Customer and Co-workers’ Experience

IKEA was looking for more ways to increase customer experience, in the store and even more importantly - outside of the store, through its customer support centre and other channels of customer engagements. They soon found that process automation was a great way to not only significantly improve the customer experience, but also their internal co-workers experience. Because when handle time is reduced, and employees don’t have to deal with the least enjoyable segments of their work, then it’s a win-win for everyone, including for IKEA’s bottom line!

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Automation in the Age of Cognitive Computing
Loren Williams, Chief Data Scientist and AI Leader Emerging Technologies Global Innovations, EY

It was barely 36 months ago that robotic process automation ( RPA) was the be all and end all that would dramatically reduce costs, increase efficiencies and turn the outsourcing industry upside down. Just as many are beginning to embrace and reap the benefits of basic RPA, along comes intelligent automation, cognitive computing and AI. While this significantly adds to the upside for enterprise buyers it also adds to the complexity and anxiety with regard risks and rewards.

View Presentation

About IRPA


Raheem Hasan, President & Co-Founder
Institute for Robotic Process Automation


IRPA is an independent professional association and global network for the buyers, sellers and influencers in the robotic process automation/autonomics arena. We are considered to be the go to/independent source for latest market trends, best practices, case studies, thought leadership, peer networks, early-bird event invitations, assessment and advisory services, member help services, speaking opportunities, and much more on robotic process automation. To learn more and opt into our free global community visit

For General Information, please contact:
Raheem Hasan, President and Co-Founder of IRPA
+1 (516) 403-2048 x750

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