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Knowledge Forum

The IRPA AI Knowledge Forum provides marketplace intelligence from the pioneers and thought leaders of robotic process automation. View the latest white papers, expert commentary, case studies and best practices. Learn how practitioners, service providers and influencers are leveraging RPA to deliver unprecedented cost savings, gains in quality and productivity for their companies and customers. Subscription is free for members.

Latest News

Sales/Marketing Internship

The Institute for Robotic Process Automation & AI (IRPA) is looking for an enthusiastic, outgoing and ambitious sales and marketing intern who wants to gain valuable, hands-on experience. We’re an interactive, fun team who is seeking an intern to assist with generating attendance for our global industry events, as well [...]

A message from the founder: How AI Will Affect Our Children’s Future?

How AI Will Affect Our Children’s Future?If you have children, you know that it’s basically your second job to worry about them. And if you have kids who are nearing graduation, you can’t help but to have concerns about their future.Let’s look at the facts. According to a study conducted [...]

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Featured Content

Exclusive Interview with VP Automation from Deutsche Telekom

IRPA AI Founder, Frank Casale, Speaks to VP Automation & Department Development at Deutsche Telekom Technical Services about his role and the significant benefits of RPA and AI. Frank Casale: What role have you played in DBs Automation journey? Sebastian Zeiss: I have introduced the concept of RPA to the technical services division of Deutsche Telekom and run the first POC. As that convinced our top management I got the role to create a team that would run the robots, and equally important identify new potentials and actually find ways to digitize our processes. In later stages I was also [...]

Santiago Pinzón Galán, Vice President of Digital Transformation and Executive Director of the BPO/ITO/ KPO Chamber at the National Business Association of Colombia (ANDI), Interviews Keynote Speaker, Frank Casale, Founder of IRPA AI

Vice President of Digital Transformation and Executive Director of the BPO/ITO/ KPO Chamber at the National Business Association of Colombia (ANDI) interviews  IRPA AI Founder, Frank Casale, about RPA and AI, its impacts, and his advice to Columbian business and government leaders. Santiago Pinzón Galán: Is this new trend of RPA and AI playing out as you expected?Frank Casale: Well yes and no.  Back in 2014 when I launched The Institute for Robotic Process Automation and Artificial Intelligence I did predict that this would be a game changer and that it was about to take off.  That said I've been surprised to [...]

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Archives

Thought Leadership Videos (RPA TV)

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Articles, White Papers, and Case Studies

Process Led Automation

Making Digital Transformation Work for You and Your CustomersDigital transformation is dramatically transforming the landscape of business process outsourcing.  Automating out manual work in services the way manufacturing automated assembly lines offers the prospect [...]

Insurance BPO: Delivery & Service Line Trends for 2017

The insurance outsourcing industry is moving at a fast pace in response to the need for rapid deployment of digital platforms and offerings, as well as advancements in new distribution models that are emerging [...]

Robotic Process Automation 101: (Part 3: Who and How)

In this, the last of a three-part series on Robotic Process Automation (RPA), author, engineer and futurist Christopher Surdak discusses the ‘Who and How’ of RPA as a business imperative.As the notion of RPA [...]

Robotic Process Automation 101: (Part 2: Where and When)

In this, the second of a three-part series on Robotic Process Automation (RPA), author, engineer and futurist Christopher Surdak discusses the ‘where and the when’ of RPA as a business imperativeAs companies explore the [...]

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Industry Perspectives and Expert Q&A's

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