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  • Emergence to Next Generation Service Provider

    Attention: Outsourcing Service ProvidersOver the last few years, more and more practitioners are beginning to embrace automation and AI. But, the majority of service providers have not yet transformed their business model, and will need to in order to survive, thrive and outcompete.View this webinar about the emergence to the next generation service provider.Join us to learn about: Most common mistakes that outsourcing service providers are making in this new [...]

  • The Role That Automation Technology Plays Along the Shared Services Maturity Scale

    Automation technology plays an increasingly large role as companies form new shared services operations and grow in maturity. As the organization develops and needs to serve a larger number of users, the benefits of implementing centralized automated services increases substantially. However, implementing automation is critical at every stage and companies that begin planning for the future early will be better poised to ensure long term success.To optimize growth and efficiency, [...]

  • RPA Today: What Are the Most Common Automated Processes?

    As RPA becomes one of the most dominant forces in the modern economy, companies are looking for new processes to automate in order to improve efficiency, reduce costs and develop new sources of revenue. This has led to an explosive growth in the number and scope of tasks that are automated.In June of 2017, the Institute for Robotic Process Automation and Artificial Intelligence (IRPA-AI) conducted a study of business and [...]

  • Intelligent automation – the pairing of artificial intelligence (AI) and robotic process automation (RPA) – is a powerful capability that transforms manual-intensive operations into digital operations. While many enterprises have begun the journey to intelligent automation, few have scaled beyond a few bots.In this webinar, you will see and hear the experience of Axis Bank, India’s third largest private bank, and how they have embraced automation to become the model [...]

  • 5 Steps to More Effective Change Management When Implementing Automation Solutions

    Change management is often the most difficult part of an IT project, regardless of the technology that’s being implemented. Many companies struggle with getting buy in from key stakeholders and encouraging adoption when end users have been doing things a particular way for years and are resistant to change.This is especially true when implementing solutions that are as transformative as automated Enterprise Content Management (ECM) and Enterprise Information Management(EIM). New [...]

  • Simplifying Your IT Infrastructure with Intelligent Automation

    Recent advances in robotics and artificial intelligence are pushing the envelope of what machines can do in all facets of business and IT. The rapid evolution of machine learning due to deep learning and neural networks, availability of economical computing capacity and massive amounts of data have ensured that a wide array of activities are in the scope of automation today.However, organizations often struggle to effectively implement these capabilities to [...]

  • Exclusive Interview with Senior Data Scientist at Children's Hospital Los Angeles

    IRPA AI Founder, Frank Casale, Interviews David Ledbetter, a Senior Data Scientist at Children's Hospital Los Angeles where he works with the Laura P. and Leland K. Whittier Virtual Pediatric Intensive Care Unit (vPICU) to discuss his AI journey.Frank: What prompted your department to investigate AI?David: Our department is the brainchild of Dr. Randall Wetzel, who is the chair of anesthesiology and critical care medicine at CHLA.  As a clinician [...]

  • Overcoming the Challenges of Shared Services: How automation can help companies manage the complexity of shared service environments

    Shared service solutions for accounting, document processing and other areas are seeing unprecedented adoption rates. In a 2017 survey on shared services, over 53% of respondents said they used shared services to perform three or more functions, up from just 20% in 2013. [1] The reason for this adoption is clear. Centralized services shared among business units help eliminate redundancy, improve consistency, increase productivity and reduce costs. Shared services are [...]

  • Using Automation to Upscale Your Workforce

    Offshore sourcing has long been a means for companies to quickly allocate human capital and meet demand using a limited workforce. But as the global cost of labor rises and increasing political pressure makes offshoring risky, many companies are looking to new technologies to help upscale their workforce. With the advent of cognitive computing, machine learning, predictive analytics and other innovative new solutions, automation has become a viable alternative to [...]

  • Exclusive Interview with VP Automation from Deutsche Telekom

    IRPA AI Founder, Frank Casale, Speaks to VP Automation & Department Development at Deutsche Telekom Technical Services about his role and the significant benefits of RPA and AI. Frank Casale: What role have you played in DBs Automation journey? Sebastian Zeiss: I have introduced the concept of RPA to the technical services division of Deutsche Telekom and run the first POC. As that convinced our top management I got the [...]

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