Thought Leadership Videos

  • Key Discussion Points: Why Robotic Process Automation (RPA)? Taking on Opportunities and Challenges The RPA Revolution, through Process Discovery Revolution in Practice: The Kryon and Wyndham Hotels Success Story Tips for a Successful RPA Journey   Robotic process automation (RPA) exists to support enterprises seeking to rapidly integrate innovative procedures to maintain a dynamic, competitive business reality in an increasingly digital corporate landscape. As more turn to process automation as the solution, [...]

  • Talking Automation at Scale, Culture & Customer Experience with UnitedHealth

    As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, UnitedHealth Group's Automation & RPA Director, Danilo McGarry, recently joined IRPA AI’s President of Media & Events, Daniel Goodstein, to explore: - How can you achieve scale quickly? - How important is speed? - What changes will occur in customer experience due to [...]

  • MoneyGram's Head of Product/Innovation Explores Innovation Efforts & Impact of New Payment Platforms

    As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, MoneyGram International's Global Head of Product & Innovation, Youri Bebic, recently joined IRPA AI’s President of Media & Events, Daniel Goodstein, to explore: - What innovations are being taken on by MoneyGram - Using blockchain, RPA and AI for digital transformation - New [...]

  • AstraZeneca's RPA Director Discusses Measuring Automation ROI and Scaling RPA vs. AI

    As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, AstraZeneca's RPA Director Peter Guess, recently joined IRPA AI’s President of Media & Events, to explore: - The current priorities around RPA & AI at AstraZeneca - The difference in scaling RPA vs. AI - How to measure ROI for your automation projects               [...]

  • Key insights you’ll get from this session: Applying Intelligent Automation to service delivery Increasing margins on existing services within 6 months Replacing legacy services with an automation-led portfolio roadmap Identifying new customer segments Building your automation skills without building infrastructure costs   Have you launched an automation-first services portfolio yet? Investment in Intelligent Automation (IA) by companies is growing at a rapid rate with specialist in-house teams springing up in businesses across all [...]

  • Atos and Google Cloud have commissioned CIO Magazine to survey IT leaders on their plans to adopt and use artificial intelligence in their organizations. This jointly delivered webinar examines key factors that inhibit and accelerate the adoption of AI within organizations, as well as strategies and approaches for its integration into enterprise operational and business processes. In this webinar, you will learn: Key motivating factors for adopting AI How organizations are managing [...]

  • Voice + Digital + Automation Equals Contact Center on Steroids

    Join the former Head of Avaya Labs & the VP of Mobile Operations at Stratix, as we discuss the journey from a traditional voice-center contact center to a digital-centric one, combining capabilities of the smart phone with live interaction to create a richer, more personalized, and potentially revenue-creating customer interaction. Key Discussion Points: Bridging the gap from voice to digital-centric models Changing the business model from being too people-centric Knocking [...]

  • In this video, Rohail Khan, the president of the Digital Exchange Solutions, which is a division of IRPA AI, talks about why taking a process led approach to your automation journey is vital to its success.       [...]

  • How to Scale Automation: People & Technology Considerations

    According to a recent Forbes Insights survey, fewer than 50% of companies have implemented RPA holistically across their organization, instead choosing short-term gains rather than long-term competitive advantage. Organizations that want to drive real change and systemic results need to commit to a more cohesive program with top down support. But getting from here to there is never easy.  In this webinar, How to Scale Automation: People & Technology Considerations, we’ll explore [...]

  • RPA - Bridge the Gap Between IT and Business: How to Engage the Business in Digital Transformation

    An estimated 60 to 70 percent of initial robotic process automation (RPA) projects fail to meet expectations. Companies want to embrace the transformative technology, but with no sense of where to start and what processes to automate, their projects are dead on arrival. Business and IT need to partner together to find strong initial candidates for automation that return positive ROI and create momentum.  If pursued with the right amount of [...]

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