As the savings once delivered by outsourcing continues to decline, financial services firms are looking for other ways to increase efficiency and reduce costs in the areas of back-office processing and in the IT organization. Robotic Process Automation may help.
Written by Frank Casale, Founder & CEO of the Institute for Robotic Process Automation, and published by Wall Street & Technology, this article answers the “What” and “How” about RPA, and gives examples of how this can work for financial services institutions.
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