Being an automation leader is a highly challenging role. They play a central role in determining the goals, strategy and ultimately, success of the company they’re part of.
But many automation leaders make common mistakes that can impede their effectiveness and harm their company's prospects. We explore the top ten mistakes we've found that leaders frequently make and provide strategies for avoiding them.
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Each week, we’ll explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.
Our monthly video interviews with some of the top industry experts & practitioners in RPA, AI & digital transformation.
Join IRPA AI’s Founder Frank Casale and meet the people driving the digital revolution. Frank speaks 1-on-1 with founders, CEOs & leading execs to get their perspectives on the market, their lessons learned & their advice to other leaders.
Join industry thought leader interviews with some of the industry’s top experts in automation and AI.
NICE RPA's Advanced Automation Expert, Maor Revah, shares his perspective on the increasing demands of the customer experience and how customer service can improve the quality of interactions through solutions such as self-service portals and generative AI, among others. In this interview we cover: What is being done in companies to [...]
Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...]
Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of Novelis Group, discuss the evolving purpose and role of leaders within an organization. Watch Full Webinar [...]
NICE RPA's Advanced Automation Expert, Maor Revah, shares his perspective on the increasing demands of the customer experience and how customer service can improve the quality of interactions through solutions such as self-service portals and generative AI, among others. In this interview we cover: What is being done in companies to improve Customer Experience What companies are doing to ensure agent happiness and retention Improvements in self service channels Effects of Generative AI [wpforms id="15593" title="false"] [...]
Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...]
Most IRPA AI members are enthusiastic about this exciting wave [...]
In partnership with Josh Bresler, the managing director of Thomas [...]
NICE RPA's Advanced Automation Expert, Maor Revah, shares his perspective on the increasing demands of the customer experience and how customer service can improve the quality of interactions through solutions such as self-service portals [...]
Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...]
Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of [...]
How can businesses optimize their processes for remote work environments? In this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and [...]
Most IRPA AI members are enthusiastic about this exciting wave of automation and transformation that we are immersed in, yet very much concerned about the future...rightfully so. With that in mind our very own Frank [...]
In partnership with Josh Bresler, the managing director of Thomas H. Lee's automation fund, IRPA AI's Daniel Goodstein hosts an expert panel on "Going beyond RPA and the shift towards Intelligent Automation" with leaders [...]
The first in our "TechNext" series, Founder of Emoshape and Architect of the Emotion Processing Chip (EPU) talks about the power of emotional computing and the future of AI with emotional intelligence. In this [...]
https://youtu.be/OttlqsQ_QfwIn our latest installment of the Practitioner's Perspective & Executive Interview Series, Ramesh Balanagu, Head of Digital Automation at Avaya shares his real-world experiences with implementing automation tools, as well as how to measure [...]