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Academic Whitepaper: Criteria, Use Cases and Effects of Information Technology Process Automation (ITPA)

Enterprise Architect at Hewlett-Packard, Fung Han Ping, PhD, clears the nubilous space around Information Technology Process Automation (ITPA) like never before in this highly informative Academic Whitepaper highlighting criteria, use cases and effects of ITPA. The study covers areas of ITPA from benefits and negative effects, to guidance in adoption and deployment.

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