BPA firm ProcessMaker announced this week the closure of a $45 million Series A funding from Aldrich Capital Partners, marking the first outside investment for the previously bootstrapped technology company headquartered in Durham North Carolina.
ProcessMaker is a no-code/low-code open-source process automation platform founded two decades ago by Bobby Vernon and Brian Reale (above photo). The two entrepreneurs struggled together during their initial years, but in 2008 the team launched one of the first open-source workflow software solutions in the industry at the time, now known around the world as ProcessMaker.
ProcessMaker has grown from 0 to 140 global employees, several million open-source downloads, and hundreds of customers across 52 countries, focusing primarily on applications for mid-market banking, higher education, and manufacturing. Customers include community banks, multi-nationals, and over150 universities. In 2020, ProcessMaker was named a representative vendor by Gartner in its 2020 Market Guide for Intelligent Business Process Management Suites (iBPMS) and also clinched the 2020 CODiE Award for Best Digital Process Automation solution. ProcessMaker was also most recently ranked an enterprise BPM momentum leader on G2 Crowd.
“Together with ACP, we expect ProcessMaker to continue to be a leader in this huge opportunity,” said Aldrich Capital Partners Managing Partner, Mirza Baig.
“At ProcessMaker our mission is to make every second count,” explained CEO and Co-Founder, Brian Reale. “This resonates in everything we do. At the most obvious level, it means empowering organizations to make their business processes more efficient. On a deeper level, it means giving customers a way to quickly build and deploy beautiful, engaging digital business processes that users love.”
In its mid-market banking vertical ProcessMaker offers an off-the-shelf commercial account opening process that can be deployed by community banks in just a couple of weeks. The result is that community banks can now deliver to their customers an experience that rivals the digital experience of banks 10 times their size at a fraction of the cost. During COVID, this meant the banks were able to pivot from in-person commercial account opening to a fully digital, best-in-class experience while still focusing on building relationships with their customers.
In Higher Education, ProcessMaker automates student facing processes like transfer of credit approvals and grade change processes. At one of the largest public university systems in the US, ProcessMaker reduced the average time for approving transfer credits from 5 months to 19 hours.
“We make a huge impact on student lives,” explained Reale. “For students who were already struggling with the financial and emotional stress of the pandemic, waiting 5 months to know when or if transfer credits would be approved, often meant the difference between dropping out of college or staying to graduate.”