08:00 - 08:45 am   |   Networking Breakfast & Registration
08:45 - 09:10 am   |   Welcome Remarks

Raheem Hasan, President and Co-Founder, IRPA
Frank Casale, Founder & Chairman Emeritus, IRPA Networks, Founder of Outsourcing Institute

09:10 - 09:50 am   |   Automation in the Age of Cognitive Computing Presented by EY

It was barely 36 months ago that robotic process automation (RPA) was the be all and end all that would dramatically reduce costs, increase efficiencies and turn the outsourcing industry upside down. Just as many are beginning to embrace and reap the benefits of basic RPA; along comes intelligent automation, cognitive computing and AI. While this significantly adds to the upside for enterprise buyers it’s also adds to the complexity and anxiety with regard risks and rewards. This session will address the following:

  • Is RPA dead?
  • What is the difference between basic RPA and the newer more cognitive options?
  • What impact does this have on those who have already invested in RPA?
  • How does this impact those who haven’t yet begun the journey?
  • What is real and now and what is more futures oriented?

Chris Lamberton, EMEIA Robotic Process Automation Lead, EY

09:50 - 10:20 am   |   Getting the most out of Intelligent Automation presented by Xerox

Change is coming from an exciting new front: Intelligent Automation (IA) – the technology that turbo-charges your people and delivers exponential gains. RPA, Machine Learning and Analytics are driving unparalleled change, but not all Intelligent Automation solutions are created equal.
In this session you will hear:

  • How to select the right Intelligent Automation provider
  • How to move forward with your implementation
  • How to scale your deployment
  • Client examples

RG Conlee, CIO, Xerox

10:20 - 10:40 am   |   Networking Break
10:45 - 11:25 am   |   Creating a Digital Workforce with Robotic Process Automation at ABN AMRO, presented by Kofax

Siri Mauer from Dutch leading bank ABN AMRO and Darius Heisig from Kofax will present on the experience of building a Robotic Process Automation platform from first idea to worldwide enterprise strategy supporting ABN AMRO. The session will cover the processes ABN AMRO automated, the great benefit the organization is gaining, how other departments joined the RPA journey and how to build an agile robot development department.
During this session you will hear about:

  • The RPA journey of ABN AMRO, from first project to enterprise platform
  • The robotic automation platform supporting the development of hundreds robotsr
  • How to find new ways to use RPA beyond what was initially planned
  • RPA use cases, benefits and implementation

Siri Mauer, Team Lead ECM-Input Management, ABN AMRO Bank
Darius Heisig, Vice President of Sales EMEA, Kofax from Lexmark

11:25 - 12:05 pm   |   Building Your Digital Workforce presented by Automation Anywhere

James Dening, VP Europe Automation Anywhere takes a look at what the essential characteristics of a successful RPA project look like. Drawing on Automation Anywhere’s experience of over 500 enterprise class deployments, Building Your Digital Workforce is a pragmatic and vendor agnostic take on the things to do, and the things not to do that will make your RPA project a success across multiple functions of your company.

James Dening, VP Europe, Automation Anywhere

12:05 - 12:45 pm   |   How adding machine learning and chatbots to RPA delivers end-to-end process automation and true digital transformation presented by Workfusion 

Along with this emerging technology comes a totally new process for developing your strategy, determining which processes to start with, evaluating prospective technologies, conducting an effective proof of concept along with successful negotiation and integration. Following the right steps will save time and money mitigate risk and insure the right outcome. In this session we will walk through the optimal digital roadmap, discuss the required resources necessary and address potential obstacles in your journey.

Adam Devine, VP Marketing, Workfusion
John Gaydon, Head – Robotic Process Automation, Standard Bank

12:45 - 01:45 pm   |   Networking Lunch & Exhibitor Tabletops
01:55 - 02:35 pm   |   Power Panel 1: Navigating the treacherous waters of pricing and licensing models in the emerging world of process automation

As if it isn’t enough to have to understand all of this new technology and how it fits into your overall strategy, the extremely wide spectrum of pricing, licensing and business models out there are enough to recede the hairline of even the most experienced business or tech sourcing professional. Are you paying per bot, per CI, per data center or per user? Are you being asked to sign a perpetual software license, a SAAS subscription and all you can eat agreement? This session will review and explore the pros and cons of each approach and offer advice overall strategy.

Frank Casale, Founder & Chairman Emeritus, IRPA Networks, Founder of Outsourcing Institute
John Willmott, CEO, Nelson-Hall
Pascal Baker, Co-Founder and Chief Client Officer, Symphony Ventures
Marco Pisano, Principal, UK & Europe, Avasant

02:40 - 03:20 pm   |   Power Panel 2: The Best Mashup Wins

Can you say “recombinant innovation”?
Top automation experts will tell you that no one technology will provide the game changing benefits you are seeking. It actually is the right combination and proper integration of several technologies that will define success. What is the right strategy? How to get there? What technologies should you be evaluating? What is working for other winning organizations? Attend this session to learn the answers to these questions and more.

Moderator: AI Tepper, Founder TepFu
Andrzej Manka, Robotic Process Specialist, G1ANT
Andrew Burgess, Former CTO
Ben Stokes, Managing Director, Actual Intelligence
Nick Gyles, Chief Technology Officer - Automation, Analytics and Innovation Group, Xerox Inc.

03:20 - 04:00 pm   |   Networking Break
04:00 - 04:30 pm   |   The Future of RPA presented by UI Path

Daniel Dines: CEO, UiPath

04:30 - 05:10 pm   |   Driving Enterprise Wide Automation – One Process at a Time presented by EdgeVerve an Infosys Company

Customer expectations are continually on the rise. Enterprises are expected to deliver better quality at a higher speed – everyday. This, combined with pressures from competition has encouraged innovative organizations to digitize not only their core business components but also any repetitive yet mandatory process. In this session, we will look at how Robotic Process Automation is proving to be a game changer that is transforming operations across industries. Through few real-life case studies, we will see how successful robotics solutions are driving employee productivity, efficiency, innovation and thereby profitability of the business as a whole.

Robin George, Head – Business Development (Europe), EdgeVerve
Thierry Mason, Program Director & Change Management, Solvay Digital Office

05:10 - 06:00 pm   |   Power Panel 3: Best Practices in Establishing Your Automation Center of Excellence

The concept of a COE is nothing new; however, what you need to know and who you need to know to establish a successful automation COE is another story. This session will address best practices in planning and developing an efficient and effective automation COE. What technologies to consider? What type of licenses to negotiate and what budget and resources need to be allocated?

Moderator:Raheem Hasan, President and Co-Founder, IRPA
RG Conlee, CIO, Xerox
Barry Matthews, Managing Director, Alsbridge
Pat Geary, CMO, BluePrism

06:00 - 06:10 pm   |   Closing Remarks
06:10 - 07:30 pm   |   Networking Reception