Executive Expert Interview with Koopid Founder, Venky Krishnaswamy

Koopid’s Founder, Venky Krishnaswamy joins OI & IRPA AI’s President, Media & Events, Daniel Goodstein, to explore:

  • Is customer experience broken in today’s world?
  • In a perfect world where customer experience was “born digital,” what would it look like?
  • The difference of Koopid’s platform in terms of multichannel omni-channel and chatbots
  • How to enterprises transform without disrupting their existing customers or employee base?

If you would like more information on customer journey platforms, AI chatbots or Koopid, Click Here





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