Expert Interview: What do you think? An interview discussing, “ShiBLA:, Shift Beyond Labor Arbitrage and the “As a Service” Economy

In a recent interview with Phil Fersht, President and CEO of HfS Research, hosted by Frank Casale, Founder and CEO of The Institute of Robotic Process Automation, they discuss in-depth the critical trends that robotic automation is bringing to the business outsourcing model as we know it.

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