Intelligent Automation

Intelligent Automation, also called Hyperautomation, is a concept leveraging a new generation of software-based automation. It combines methods and technologies to execute business processes automatically on behalf of knowledge workers. This automation is achieved by mimicking the capabilities that knowledge workers use in performing their work activities (e.g., language, vision, execution, and thinking & learning).

 

The goal of using Intelligent Automation is to achieve a business outcome, through a redesigned automated process, with no or minimal human intervention. As a result, Intelligent Automation increases process speed, reduces costs, enhances compliance and quality, increases process resilience, and optimizes decision outcomes. Ultimately, it improves customer and employee satisfaction and boosts revenues.

 

Intelligent Automation focuses on automating the work done by knowledge workers, whose principal capital is knowledge. Examples include programmers, physicians, pharmacists, architects, engineers, scientists, designers, public accountants, lawyers, and any other workers whose line of work requires them to “think for a living.” As opposed to manual labor, which is material-based (common in manufacturing industries), knowledge work is information-based and commonly found in service industries.

Pascal Bornet

Senior Advisor to IRPA AI

Forbes Technology Council Member


Former Head of AI & Automation, McKinsey 

Pascal Bornet is a global expert, thought leader and pioneer in the field of Intelligent Automation, Artificial Intelligence & Analytics. Formerly Head of AI, Automation & Digital Innovation for McKinsey, Pascal is a senior advisor to IRPA AI, member of the Forbes Technology Council, author of Intelligent Automation: Welcome to the World of Hyperautomation and is recognized as a Top Voice in Tech with over 300,000 online followers.

Fireside Chats 

Articles

Articles, White Papers
Active Blogs Team !

A Framework for Explaining the Power of Intelligent Automation

Intelligent Automation (IA), also known as hyperautomation, is a set of technologies and methods for automating the work of white-collar professionals and knowledge workers. Here, we present a framework for explaining its power in terms of four main capabilities — Vision, Execution, Language, and Thinking & Learning — and how they enable business transformations with people and business goals at their center.

Read More »

Pascal’s Picks

Latest News in Intelligent Automation  Week after week, Intelligent Automation is getting more powerful supporting clients, patients, employees, companies and making our world more human.

Read More »

Pascal’s Picks

Latest News in Intelligent Automation  Week after week, Intelligent Automation is getting more powerful supporting clients, patients, employees, companies and making our world more human.

Read More »

Additional Content Resources