Articles, White Papers, and Case Studies

  • What is Attended Automation and who needs it?

    What is Attended Automation and who needs it? By: Karen Inbar Attended Automation bots are software robots that reside on call center agent’s desktops and are designed to work collaboratively with people in real-time. These desktop bots can automate certain tasks on behalf of the agent, freeing them up and increasing their capacity to take on more complex, higher value work. They can also guide the agent in real-time with next best [...]

  • Digital Process Automation

    Effective application of digital process automation (DPA) requires incorporating a complex mixture of strategic consulting, industry experience required for process mining and redesign, and a deep understanding of various technologies that includes but is not limited to - business process management, robotic process automation, low/no code automation and artificial intelligence/machine learning. Process automation plays a critical role in digital transformation. While recent cloudification movements have led many organizations into advancing their [...]

  • Why You're Not Getting the RPA ROI You Expected

    The automation of different business processes precipitates the use of multiple automation platforms, that includes RPA, orchestration, cognitive, and AI tools.  These tools range from custom developed automations using open source software, to no-code/low-code automations using commercially-available software.More often than not, it is not possible for a business to standardize on a single automation platform.  Most businesses leverage multiple automation tools that operate in automation silos. RPA tools have been [...]

  • $10B UiPath: Throwing Out The Silicon Valley Playbook

    By Tom Taulli, IRPA AI & Forbes.com Contributor Last month, UiPath announced another mega round of funding.  This time it was for $225 million at a $10.2 billion valuation.  Alkeon Capital Management led the round and there was participation from Accel, Coatue, Sequoia Capital, Tencent, Tiger Global, Wellington, T. Rowe Price Associates. In the RPA (Robotic Process Automation) world, UiPath is one of the leaders, possibly now the #1.  Consider that the [...]

  • Sourcing Better Testing and Development Solutions in a Post COVID-19 World

    Hands off!These days the less people touch things, the better. COVID-19 has certainly forced new remote-working challenges on many companies. In our April 30th webinar, “Sourcing Better Testing and Development Solutions in a Post COVID-19 World”, seasoned nearshoring and automation experts  from IT consultancy StrategyShore as well as Dextra  will discuss how working this way will need to be a part of every company’s DNA going forward and share remarkable examples [...]

  • Former U.S. CTO: The Future of Digital is Human...How CX is Driving the Evolution of Technology

    Disruption is affecting the competitive landscape in every single industry today. The disruption is not driven solely by new technologies, like AI, AR/VR, automation, blockchain, cloud or intelligent mobile apps, but in expectations around the “customer experience” or CX itself. That is where new value is being created for consumers, citizens, employees, patients and other end users. Expectations may be one of the biggest challenges to address because as technology continues [...]

  • RPA and Adoption with Craig Le Clair, Forrester

    Dan Goodstein, DEI/IPRA President, Media and Events, sits down with Craig Le Clair, Vice President, Principal Analyst at Forrester and author of Invisible Robots in the Quiet of the Night to discuss RPA adoption, scaling and the value of RPA.       [...]

  • Survey Report By Forrester: Evolution Of The Enterprise Workforce In The Age Of Automation

    The long-standing debate of the human workforce against the digital bot is now over. To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but they also need to up the game on their internal efficiencies. Robotic process automation (RPA) is a significant component that drives this vision. And as automation becomes apparent across organizations globally, the concept of “automation singularity” is becoming important to consider, [...]

  • How to be Commercially Viable in the Digital Society

    What can a futurist tell us about what to expect in the new digital society, which we are already sharing with both mechanical and software bots?  What can a CTO tell us about moving from a traditional business to a digital business in the digital society?   What can an industry expert tell us about moving operations to digital and what it takes to scale and be successful? In this webinar, [...]

  • Many RPA implementations start with one area of the business then look to expand onward after initial success. Scaling any software across an organization will have challenges, and RPA is no exception. Not only is there the question of scaling being cost-prohibitive, but organizations sometimes struggle to move beyond the initial use case and get buy-in from other business units. Your company’s success with RPA depends on how you scale, and [...]

Featured Content

Latest News

Pascal's Picks

Latest News in Intelligent Automation  Week after week, Intelligent Automation [...]

Join The IRPA NETWORK

Are you ready to take the first step and learn more about RPA?

Contact Us