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  • Assuring digital transformation with the world’s first and only AI-led integrated service assurance platform

    IT has become one of the most important components of modern business, supporting operations, providing major sources of revenue, and increasing efficiency. However, as IT becomes more central, it becomes more complex and impacts a growing number of business functions. This makes it difficult for companies to manage scale, speed and cost. The numerous tools that manage different facets of IT make it challenging for human workers to keep up, causing problems that go [...]

  • David vs Goliath or Challengers vs. Large Enterprises: How RPA is helping to win the battle

    Why is RPA synonymous with a “Stone and Sling?” Read on to find out. Ambitious, growing companies or “Challengers” competing in tough markets, especially against large, powerful enterprises face a David & Goliath tussle. This may, according to the Oxford Learner Dictionaries, be described as “a situation in which a small or weak person or organization tries to defeat another much larger or stronger opponent”. For such Challengers, time is often the [...]

  • The Present and Future of RPA Innovation at Softomotive

    RPA is a large and growing part of modern business, delivering significant benefits to enterprises worldwide. As the technology evolves and its benefits become clearer, RPA solutions are entering the mainstream. Solutions will only continue to become more powerful and able to deliver greater value as technology improves and labor becomes more expensive. The present and future of RPA is bright and businesses looking to stay competitive should continue to [...]

  • Don't Leave 80% - 90% ROI on the Table Utilizing Next Gen Tech to Analyze & Extract Unstructured Data

    For years, enterprises have been leveraging technology to analyze and extract structured data. But with only 10% to 20% of the total data within the enterprise being structured data, what happens to the remaining 80% to 90% of unstructured data? Frank Casale, IRPA AI Founder, sat down with Rohail Khan, Digital Exchange Solutions President, to discuss how applying automation to unstructured data can increase ROI by reducing processing times and [...]

  • Automation Innovation Conference Presentations - Colombia

    El panorama de las compañías inteligente - ¿De qué se trata todo esto? Luis Cuellar, Customer Engineer Lead– Google Cloud LATAM, Google   La Nueva Fuerza de Trabajo Digital- ¿Cómo pueden los humanos y las máquinas trabajar mejor de manera conjunta? Juan Camilo Polanía, Gerentedel Centrode Excelencia Operacional, Bancolombia   Iniciando en la automatización – ¿En dónde buscar las oportunidades? ¿Cómo dar el salto inicial en sus proyectos? Diego Ossa, Director de Operaciones Digitales & Outsourcing de [...]

  • Executive Expert Interview with RBS Director of Artificial Intelligence Tom Castle

    RBS’ Director of Artificial Intelligence, Tom Castle joins Outsourcing Institute President, Daniel Goodstein, to explore: What prompted RBS to launch AI programs? How does AI connect in the banking world? How does a new project or implementation start? Advice on where to start with AI Tom Castle will participate in a panel discussion about building an effective RPA COE and enabling the bot factory at the Institute for Robotic Process Automation & [...]

  • Automation – the Big Picture 2018

    For many, RPA hasn’t delivered the expected returns. This has led too many companies to approach automation with caution, implementing small, contained projects that may actually stifle the greater benefits that could be realized with an enterprise-wide plan. In this webinar, RPA - The BIG Picture 2018, we explore the current state of the automation industry and the reasons behind the lack of benefit realization seen in large-scale automation projects. Nick [...]

  • Executive Expert Interview with Koopid Founder, Venky Krishnaswamy

    Koopid’s Founder, Venky Krishnaswamy joins OI & IRPA AI’s President, Media & Events, Daniel Goodstein, to explore: Is customer experience broken in today’s world? In a perfect world where customer experience was “born digital,” what would it look like? The difference of Koopid’s platform in terms of multichannel omni-channel and chatbots How to enterprises transform without disrupting their existing customers or employee base? If you would like more information on customer [...]

  • As we're seeing that many of our members are seeking partnerships to drive sales growth, Frank Casale, IRPA AI Founder, sat down with Daniel Goodstein, President at the Outsourcing Institute & IRPA AI Media & Events, to learn how finding the right partner can substantially drive sales growth and how to utilize a targeted approach to secure the right strategic partners in this 3x1 (3 questions, 1 expert) interview. Q: We see [...]

  • How to Address the Widening Digital Talent Gap

    “The greatest challenge facing those leading digital efforts in 2019 and 2020 will be the growing digital talent gap," said Frank Casale, IRPA AI Founder. The transformational effect that RPA & AI bring to companies has created a serious shortage of experienced & qualified people who can meet the digital talent demand. According to a report, published by Capgemini, 54% of organizations agreed that the digital talent gap is hampering their transformation programs, [...]

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