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  • Emergence to Next Generation Service Provider

    Attention: Outsourcing Service Providers Over the last few years, more and more practitioners are beginning to embrace automation and AI. But, the majority of service providers have not yet transformed their business model, and will need to in order to survive, thrive and outcompete. View this webinar about the emergence to the next generation service provider. Join us to learn about: Most common mistakes that outsourcing service providers are making in this new [...]

  • The Role That Automation Technology Plays Along the Shared Services Maturity Scale

    Automation technology plays an increasingly large role as companies form new shared services operations and grow in maturity. As the organization develops and needs to serve a larger number of users, the benefits of implementing centralized automated services increases substantially. However, implementing automation is critical at every stage and companies that begin planning for the future early will be better poised to ensure long term success. To optimize growth and efficiency, [...]

  • RPA Today: What Are the Most Common Automated Processes?

    As RPA becomes one of the most dominant forces in the modern economy, companies are looking for new processes to automate in order to improve efficiency, reduce costs and develop new sources of revenue. This has led to an explosive growth in the number and scope of tasks that are automated. In June of 2017, the Institute for Robotic Process Automation and Artificial Intelligence (IRPA-AI) conducted a study of business and [...]

  • Intelligent automation – the pairing of artificial intelligence (AI) and robotic process automation (RPA) – is a powerful capability that transforms manual-intensive operations into digital operations. While many enterprises have begun the journey to intelligent automation, few have scaled beyond a few bots. In this webinar, you will see and hear the experience of Axis Bank, India’s third largest private bank, and how they have embraced automation to become the model [...]

  • Simplifying Your IT Infrastructure with Intelligent Automation

    Recent advances in robotics and artificial intelligence are pushing the envelope of what machines can do in all facets of business and IT. The rapid evolution of machine learning due to deep learning and neural networks, availability of economical computing capacity and massive amounts of data have ensured that a wide array of activities are in the scope of automation today. However, organizations often struggle to effectively implement these capabilities to [...]

  • Overcoming the Challenges of Shared Services: How automation can help companies manage the complexity of shared service environments

    Shared service solutions for accounting, document processing and other areas are seeing unprecedented adoption rates. In a 2017 survey on shared services, over 53% of respondents said they used shared services to perform three or more functions, up from just 20% in 2013. [1] The reason for this adoption is clear. Centralized services shared among business units help eliminate redundancy, improve consistency, increase productivity and reduce costs. Shared services are [...]

  • Using Automation to Upscale Your Workforce

    Offshore sourcing has long been a means for companies to quickly allocate human capital and meet demand using a limited workforce. But as the global cost of labor rises and increasing political pressure makes offshoring risky, many companies are looking to new technologies to help upscale their workforce. With the advent of cognitive computing, machine learning, predictive analytics and other innovative new solutions, automation has become a viable alternative to [...]

  • How Service Providers Are Adopting RPA Internally: Part 2

    In our last post, we discussed how service providers were using robotic process automation (RPA) to dramatically change the way outsourcing is  designed and delivered. This technology, which allows companies to automate support processes, data manipulation or any other transactional activity, is revolutionizing the outsourcing industry and provides an attractive alternative to combat the growing costs of offshoring. This can dramatically improve the way outsourcing service is provided and offer [...]

  • Benefits of Automating IT Operations

    A number of IRPA AI members have asked us about the benefits of automating IT operations. Due to the growing interest, Frank Casale, the founder of IRPA AI, sat down with Joseph Mohacsi, Senior Automation Specialist at IRPA, in this exclusive 3x1 (3 questions and 1 experts) interview, to take a deeper look into the space. If you cannot see this PDF please click here [...]

  • Artificial Intelligence Clearinghouse Presents New Incubator and Accelerator Initiative

    New Team Will Advise, Support, and Connect AI Start-ups NEW YORK, NY (July 11, 2017)—IRPA AI, The Institute for Robotic Process Automation & Artificial Intelligence, announced today, that effective Tuesday, August 1, 2017, it will have assembled a team of industry experts available to mentor and support startup and emerging AI companies. This new group will be called the Artificial Intelligence Incubator and Accelerator (AIIA). The purpose of the AIIA will be several-fold: to [...]

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