Latest News

Message from IRPA AI Founder Frank Casale
Dear Colleague,Well, the rumors were true… I’m getting into the services game! From launching IRPA AI and producing the “Woodstock of RPA” in 2013, to delivering the first wave of digital labor, my adventure continues. After 27 years of running IRPA AI and The Outsourcing Institute, as well as investing in several startups, I announced last week that my primary focus will now be as Chief Revenue Officer for Choiceworx, an AI-powered intelligent automation software [...]
Part II: AI & Supercharging Your RPA with Forbes' Tom Taulli
https://www.youtube.com/watch?v=8R1ubtZp0Yw In Part 2 of our interview with Tom Taulli, author of books on both AI and RPA, as well as a Forbes contributor on those topics, Tom dives into AI and how it can exponentially improve the power of your RPA implementations. Tom’s passion for AI is evident in this quick interview, where he advocates AI for all, a topic he covers in his book, “Artificial Intelligence, A Non-Technical Introduction’. He [...]
Virtual Roundtable- Risk Assessment for Retailers: Using AI for Demand Planning & Critical Decision-Making
Today’s businesses survive depending on how effectively they can sense and react to situations in a dynamic and unpredictable world. Influences from geopolitical issues, weather, and diseases to rapidly changing customer expectations will require businesses to make decisions at the edge. Traditional approaches to retailing, which includes forward-looking multi-seasonal planning, merchandising, sourcing, and supply-chain decisions, are strangling retail companies. The proof is in the spate of recent bankruptcies. All of these [...]
Part II: RPA's Place in a Post-COVID World with Shail Khiyara
In the 2nd part of our discussion on Dispelling the Hype Around Automation with Shail Khiyara, we're discussing RPA's place in a Post-COVID World. Join us as we discuss: - How operations and workforces be affected - Recent acquisitions & threats to RPA players - Resiliency vs Efficiency & challenges in measurement of automation ROI https://youtu.be/Zzuctr_OVi8 Shail Khiyara was most recently the Chief Customer Experience Officer for UiPath; before that he served as CMO for Blue [...]
A bit of good news...finally.
What's Happening Across IRPA AI's Network Post COVID-19 & What We're Doing About It A bit of good news...finally. A message from IRPA AI Media's President on what's happening across our network post COVID-19 and what we're doing about it In speaking with dozens of members since the shutdown started, the consensus was pretty much the same, regardless of who they were or where they were in the world: amongst all of the [...]
Former U.S. CTO: The Future of Digital is Human...How CX is Driving the Evolution of Technology
Disruption is affecting the competitive landscape in every single industry today. The disruption is not driven solely by new technologies, like AI, AR/VR, automation, blockchain, cloud or intelligent mobile apps, but in expectations around the “customer experience” or CX itself. That is where new value is being created for consumers, citizens, employees, patients and other end users. Expectations may be one of the biggest challenges to address because as technology continues [...]
RPA and Adoption with Craig Le Clair, Forrester
Dan Goodstein, DEI/IPRA President, Media and Events, sits down with Craig Le Clair, Vice President, Principal Analyst at Forrester and author of Invisible Robots in the Quiet of the Night to discuss RPA adoption, scaling and the value of RPA. [...]
Survey Report By Forrester: Evolution Of The Enterprise Workforce In The Age Of Automation
The long-standing debate of the human workforce against the digital bot is now over. To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but they also need to up the game on their internal efficiencies. Robotic process automation (RPA) is a significant component that drives this vision. And as automation becomes apparent across organizations globally, the concept of “automation singularity” is becoming important to consider, [...]
How to be Commercially Viable in the Digital Society
What can a futurist tell us about what to expect in the new digital society, which we are already sharing with both mechanical and software bots? What can a CTO tell us about moving from a traditional business to a digital business in the digital society? What can an industry expert tell us about moving operations to digital and what it takes to scale and be successful? In this webinar, [...]
Move Past Roadblocks and Successfully Scale RPA in Your Organization

Many RPA implementations start with one area of the business then look to expand onward after initial success. Scaling any software across an organization will have challenges, and RPA is no exception. Not only is there the question of scaling being cost-prohibitive, but organizations sometimes struggle to move beyond the initial use case and get buy-in from other business units. Your company’s success with RPA depends on how you scale, and [...]