Latest News

EVA Air Launches Biometrics Boarding in San Francisco
EVA Air, Taiwan’s second largest carrier, has joined the US Customs Border Protection’s biometrics exit program. Passengers departing San Francisco on the Star Alliance member now have the option to board simply by scanning their faces. Biometrics can speed up the boarding process and reduce close contact with staff, said the airline. However, infants and passengers requiring special assistance will not be able to avail of the new service, according to Focus [...]
Diagnoss launches AI assistant to reduce medical coding errors
Startup Diagnoss has developed an artificial intelligence-based coding assistant to help automate the process of medical coding and billing. The Diagnoss AI medical coding engine acts as a “sidebar” to electronic health records (EHRs) and uses machine learning to improve a clinician’s accuracy. The tool provides real-time feedback to medical practices during the administrative process and helps to reduce coding errors on claims. Abboud Chaballout, founder and CEO of Berkeley, California-based Diagnoss, [...]
Curatio Healthcare launches 'Quree' - an AI Chatbot with Engagely.ai
Chennai based Curatio Healthcare, pioneers of dermatology and pediatric dermatology products since 2005, has teamed up with Mumbai based Conversational AI Company Engagely.ai to introduce an Artificial Intelligence Powered Conversational bot in the healthcare industry. Speaking about the initiative, Mr P V Sankar Dass, CEO, Curatio Healthcare said, "We pride ourselves on being a customer-centric company. Until recently, our customer care team, marketing, and sales team used to answer customer queries via our helpline or our customer care [...]
Paylink Solutions picks HooYu selfie biometrics to facilitate lending onboarding
Paylink Solutions has integrated HooYu into its Embark platform with the objective of facilitating KYC and lender onboarding processes using enhanced digital identification and authentication methods, including selfie biometrics. Paylink Solutions said in a statement that although it already provides its Embark solution to major high street banks, law firms, debt management companies, and mortgage brokers for collection processes and to power lending affordability assessments, the company decided to integrate HooYu to build customized [...]
African Bank Selects CallMiner to Enhance Customer Service Through Advanced Speech Analytics
CallMiner, the leading provider of speech and customer interaction analytics, today announced that African Bank has selected the CallMiner Eureka platform to better extract and operationalize insights from voice-based customer interactions. “With CallMiner, we will be able to create an even stronger customer experience by analyzing what our customers need, how they feel, and what we need to do, to deliver exceptional value and service,” said Basani Maluleke, CEO of African Bank. “African [...]
Optomed launches Aurora IQ, handheld fundus camera with integrated artificial intelligence for faster eye screening
Optomed launches its latest camera product, Aurora IQ in a global launch webinar on 26th of November. The camera has the new image quality and usability features and it seamlessly integrates artificial intelligence for faster image analysis, so that the AI result can be read from the camera screen in seconds. This is a significant product for our customers and partners, as it speeds up the eye screening process and reduces [...]
Novo Nordisk and Microsoft will introduce an educational Chinese-speaking chatbot for diabetes patients
Microsoft in China and Novo Nordisk, a leading healthcare company specializing in diabetes care globally, jointly announced the collaboration to develop a Chinese-speaking, AI chatbot for diabetic patients at the 3rd China International Import Expo. Combining Novo Nordisk’s expertise and experience in diabetes care, and Microsoft’s Azure cloud platform and AI services, the two companies will collaborate to deliver an AI chatbot with a smart, natural-language interface to help more Chinese diabetic patients [...]
BIAMI.IO Introduces Intelligent Automation As A Service Labs
While more companies recognize the potential benefits of Intelligent Automation, many of them struggle with successful implementations due to a lack of expertise and resources to architect, deliver, and scale their solutions. BIAMI.IO is introducing Intelligent Automation Lab offering in an "as a service model" to help with successful adoption and risk mitigation within the design and implementation phases. It’s a complete offering to kick-start an intelligent automation journey and deliver [...]
Process Analytics Factory (PAF) announces PAFnow AUDIT Edition
The Process Analytics Factory (PAF), a leading vendor for Process Mining software in Power BI recently announced a new PAFnow AUDIT Edition. The specialized edition enables audit departments to gain a complete insight into the actual processes of all business units, maximizing the effectiveness of controls testing and monitoring. In an accompanying webinar on December 10th, PAF will present the new edition and show the key features of the new audit dashboards. Process Mining is [...]
Aisera’s Conversational AI solution for Microsoft Teams Will Help Change the Future of Work
Aisera, a vendor of artificial intelligence and customer service, recently announced the availability of its AI Service Desk solution for Microsoft Teams. This integration enables customers to speed up and simplify the resolution of internal support tickets for IT with self-service resolutions through Aisera’s platform based on conversational AI, natural learning understanding search (NLU Search), and unsupervised natural language processing (NLP). Previously employees had to wait an average of three days [...]