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  • Capco announces strategic partnership with Concentra Bank to support digital process automation

    Global management & technology consultancy  Capco has announced that Concentra Bank has joined the list of charter clients for PlatformZero, Capco’s fully cloud-based, low-code digital and automation solution focused on the financial services industry. PlatformZero is designed to increase efficiency and eliminate high-cost processes across the back office, and improve control and service for end-to-end process digitization. PlatformZero’s capabilities allow Concentra to free up staff and other resources, providing capacity to grow [...]

  • Signavio Launches CEX Edition and Training Academy to Accelerate Journey to Customer Excellence

    Signavio, a leading provider of business transformation solutions, announced recently the launch of Signavio Business Transformation Suite CEX Edition. Signavio’s new Customer Excellence Edition will empower organizations to turn customer obsession into operational reality, and the newly launched Signavio Academy will provide their teams with the skills to drive this internal transformation. Signavio’s CEX Edition leverages analytics and other next-generation techniques to identify critical customer interactions and the interdependencies between customer sentiment, moments of [...]

  • Why You're Not Getting the RPA ROI You Expected

    The automation of different business processes precipitates the use of multiple automation platforms, that includes RPA, orchestration, cognitive, and AI tools.  These tools range from custom developed automations using open source software, to no-code/low-code automations using commercially-available software.More often than not, it is not possible for a business to standardize on a single automation platform.  Most businesses leverage multiple automation tools that operate in automation silos. RPA tools have been [...]

  • Pascal's Picks (formerly Intelligent Automation Insights)

    Brought to you by: Latest News in Intelligent Automation  Week after week, Intelligent Automation is getting more powerful supporting clients, patients, employees, companies and making our world more human. This weekly newsletter is dedicated to regularly celebrating its latest and significant advancements. You can also learn more by joining me in IRPA AI's Premium Access portal in my book about Intelligent Automation. -Pascal  July 19, 2021   Pascal BornetPascal is a recognized global expert and pioneer in the [...]

  • Forecasting in an Uncertain World

    By Chandra Subramanian, Executive Vice-Chairman of ORS GROUP We live in a world today where we seek decisions made by machines. Machines are steering airplanes; they are deployed for counterintelligence and security, for driving directions, restaurant suggestions, and investment management. In business, machines deliver decisions on mortgage approvals and consumer credits, predict crop yields and the likelihood of diseases and trade stocks. Today’s businesses survive depending on how effectively they can sense and [...]

  • On-Demand: Sales Hiring Masterclass

    On-Demand: Sales Hiring Masterclass Watch Now Do you find sales hiring overwhelming? Recruiting Expert Alix Grasso When we are overwhelmed everything feels like it is too much. It’s hard to think straight or make decision. The reason why is because overwhelm causes our brain to take in a significant amount of information at once and our emotions become overloaded (do I like this person?), our memory becomes impaired (who did we interview?), and our [...]

  • Lemonade: A Glimpse Into The Future of AI

    By Tom Taulli, IRPA AI & Contributor While there have been many breakthroughs and advances in AI, the fact remains that the technology is incredibly difficult to implement.  Most studies show that projects often fail to progress beyond the proof-of-concept stage. But when AI is done right, the impact can be transformative.  Just look at Lemonade, which is an AI-based insurance company.  The focus is on providing auto and home policies. As a [...]

  • TechNext: Creator of the Emotional Processing Chip

    The first in our "TechNext" series, Founder of Emoshape and Architect of the Emotion Processing Chip (EPU) talks about the power of emotional computing and the future of AI with emotional intelligence. In this interview we discuss: - How to achieve a positive singularity for humans - Ensuring mankind is not reduced to the level of a machine - The need to teach machines human values - Big problems with [...]

  • Coming Soon: Virtual Chapters & Executive Education

    PRESS RELEASE IRPA AI & DIGITAL ENTERPRISE INSTITUTE ANNOUNCE NEW OFFERINGS: Launching Virtual Chapters & Executive Education to Help Members Post-COVID NEW YORK, NEW YORK- August 13 , 2020  --  The Institute for Robotic Process Automation & AI (IRPA AI) and  its sister association The  Digital Enterprise Institute (DEI), today announced  two new offerings  focused on providing members with education and networking opportunities virtually, as  they shift from primarily  face-to-face events and gatherings, to providing more direct assistance for their members.  In addition to an expanded team of industry insiders, SMEs and contributors, now covering the [...]

  • Message from IRPA AI Founder Frank Casale

    Dear Colleague,Well, the rumors were true… I’m getting into the services game!  From launching IRPA AI and producing the “Woodstock of RPA” in 2013, to delivering the first wave of digital labor, my adventure continues.  After 27 years of running IRPA AI and The Outsourcing Institute, as well as investing in several startups, I announced last week that my primary focus will now be as Chief Revenue Officer for Choiceworx, an AI-powered intelligent automation software [...]

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