Moving from tactical RPA to strategic RPA

Organizations are in various stages of exploring and implementing RPA. Companies who are still sitting on the fence will soon pay the price of having to play catch-up. In this webinar, you’ll get the inside scoop from industry experts how first movers have made the shift from tactical to strategic RPA – to reap the benefits of RPA today.

View this interactive webinar/panel discussion where we discuss:

-Realistic expectations of RPA initiatives and what a complement to RPA is
-Redesigning the enterprise to benefit from automated processes
-Building, Buying or Partnering – what’s right for you, and what’s just right
-Best practices around Center of Excellence (CoE) design, governance, and change management

Expert Speakers:
Guy Kirkwood, COO, UiPath
Ian Barkin, Co-Founder & Head of Strategy, Symphony Ventures
Raheem Hasan, President & Co-Founder, Institute for Robotic Process Automation


Devising an Enterprise Automation Strategy? Start Here.

A month ago, the Institute for Robotic Process Automation (IRPA AI) hosted a webinar on tactical versus strategic RPA that was moderated by IRPA AI’s Raheem Hasan. Panelists were UiPath’s COO Guy Kirkwood and Symphony Ventures’ co-founder Ian Barkin. This interactive webinar explored how industry experts are making the most of RPA in their current deployments and how they are using it to prepare for the future. The 220 audience members answered a series of poll questions that the panelists then discussed.

If you ask enterprise buyers, technology providers, and consultants/analysts where best to start when devising an enterprise automation strategy, you’re going to receive varying opinions. Most recognize that it should come from the business level or some combination of business level, IT level, and from external assistance.


Guy Kirkwood, COO of UiPath, recommended that companies look outside their organization to begin setting up automation strategies. Guy also stated that companies adopting RPA fall into three “buckets” as it relates to their automation strategies and their need for support along their RPA adoption journey.

– Bucket 1 consists of mature companies that can do RPA themselves and don’t need outside help (very few fall into this category).

– Bucket 2 is for firms that want to introduce RPA into their operations, but don’t know how to go about it. These firms tend to go directly to vendors and contact consultants because of the fast-pace of automation (most do, or should, fit in this category).

– Finally, Bucket 3 consists of companies that are using BPO and hope, or expect, that their BPO partners are leveraging RPA for their benefit.

Guy most importantly stated to always look for outside help when strategizing, while simultaneously building up your company’s own reserves of information and skill.

Ian Barkin, Head of Strategy for Symphony Ventures, said that the best strategy is to start strategizing for automation by including all groups listed in the poll. He claimed that the inspiration to solve business problems usually comes from the business (no surprise),  so it’s not uncommon that the business sees the very real need for automation. Ian also stated that it’s important to “involve IT and their stakeholders yesterday.” If not given a seat at the table early, IT will almost always delay or fight implementing automation – but their role is critical to deployment. So, get IT onboard early for a number of reasons.  Not least of which, their experiences with the company’s infrastructure can provide insight to what types of automation are actually needed.

The common idea between the two speakers is that you shouldn’t only involve one party when starting to consider automation. The opinions of outside resources as well as those of IT and other critical enterprise stakeholders will make all the difference in the success of an automation strategy.

Both Symphony and UiPath are innovators in the field of automation. UiPath is an RPA vendor that many organizations look to for services, and it has experienced massive growth in the last few years alongside partner Symphony Ventures. Symphony is a consulting, implementation and managed services firm that is transforming the automation landscape by helping large enterprises take advantage of RPA. Stay tuned for more valuable insights from Symphony and UiPath’s webinar responses.

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