Each week, we’ll explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.
Our monthly video interviews with some of the top industry experts & practitioners in RPA, AI & digital transformation.
Join IRPA AI’s Founder Frank Casale and meet the people driving the digital revolution. Frank speaks 1-on-1 with founders, CEOs & leading execs to get their perspectives on the market, their lessons learned & their advice to other leaders.
Join industry thought leader interviews with some of the industry’s top experts in automation and AI.
Gareth Hole, Strategic Alliances Director for Robotics and AI at NICE, explains how augmented automation can enable contact centers to have more meaningful conversations with customers, ensure compliance in complex sales and service situations and coach employees in real time.
The healthcare industry of today is overburdened by high costs, incredibly high volume, and stringent regulations. These pressures can challenge the quality and urgency of patient care.
Collection agencies and departments are under relentless pressure to maximize recovery rates while minimizing collection costs. These imperatives are demanding enough in the best of times. Now, the pandemic and more rigorous regulation are intensifying the challenge.
As organizations continue to embrace RPA on a global scale, many are experiencing the challenges of scaling and driving through the business benefits of their automation investments. To truly unleash the full value of RPA, organizations need to embrace the potential value of a blended human-robot workforce.
This whitepaper unpacks and explores the fascinating technology powering NEVA (NICE Employee Virtual Attendant), that is Attended Automation. In today’s digital economy, most enterprises are embracing various forms of digital transformation practices to remain relevant and competitive. Attended Automation technology is a critical component in any digital transformation initiative, as it provides the human workforce with real-time guidance and support.
In this paper we will explore the benefits of attended automation as a critical element of successfully scaling intelligent automation programs. We will also take a look at the steps organizations should take to successfully scale up their intelligent automation efforts to unleash the full return on their investments in this potentially transformational technology.
In partnership with PwC & Thomas H. Lee's automation fund, the Intelligent Automation primer has been updated from our original RPA primer released back in 2015, and is your quick guide to all things Intelligent Automation for anyone looking to start or scale an automation program and wanting to leverage the power of integrating RPA and AI.
Get the Primer >>>
Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...]
Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of Novelis Group, discuss the evolving purpose and role of leaders within an organization. Watch Full Webinar [...]
How can businesses optimize their processes for remote work environments? In this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of Novelis Group, discuss the market change toward remote work and [...]
Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...]
Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of Novelis Group, discuss the evolving purpose and role of leaders within an organization. Watch Full Webinar [...]
Most IRPA AI members are enthusiastic about this exciting wave [...]
In partnership with Josh Bresler, the managing director of Thomas [...]
Follow South African health plan administrator Medscheme’s digital transformation journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes. [wpforms id="15439" title="false"] [...]
Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of [...]
How can businesses optimize their processes for remote work environments? In this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and [...]
What are the top three use cases for Attended Automation? Join Dan Goodstein, President, IRPA AI and Digital Enterprise Institute, and Adela Milano, Automation Consultant, NICE Systems, to learn more about the top three [...]
Most IRPA AI members are enthusiastic about this exciting wave of automation and transformation that we are immersed in, yet very much concerned about the future...rightfully so. With that in mind our very own Frank [...]
In partnership with Josh Bresler, the managing director of Thomas H. Lee's automation fund, IRPA AI's Daniel Goodstein hosts an expert panel on "Going beyond RPA and the shift towards Intelligent Automation" with leaders [...]
The first in our "TechNext" series, Founder of Emoshape and Architect of the Emotion Processing Chip (EPU) talks about the power of emotional computing and the future of AI with emotional intelligence. In this [...]
https://youtu.be/OttlqsQ_QfwIn our latest installment of the Practitioner's Perspective & Executive Interview Series, Ramesh Balanagu, Head of Digital Automation at Avaya shares his real-world experiences with implementing automation tools, as well as how to measure [...]