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VIDEO: IT Service Providers Brace for Impact


IRPA AI can help you navigate the rapidly changing landscape of automation solutions.

For All


Our partner organization, Casale Management Services (CMS), provides process automation and outsourcing recruitment resources for specific operations, sales and marketing talent. We have the access, focus and best-in-class recruitment capability to meet the needs of your company’s growth. Whether for the short-term or the long-term, CMS can provide the talent that will enable you to achieve your objectives.

Contact us for more information at

ISG Alumni Partner and IRPA Senior Advisor Tom Young discusses why Robotic Process Automation (RPA) is a threat

RPA Trends and Directions: As part of its ongoing Expert Video Interview Series, the Outsourcing Institute (OI) and the Institute for Robotic Process Automation (IRPA) founder Frank Casale speaks with Tom Young, ISG Alumni Partner and Senior Advisor to the OI and IRPA.

In this 12-minute on-demand video interview, Frank Casale interviews Tom Young where he shares his perspective on a few key discussions points:

  • The threat of RPA, and why the Service Provider community should be concerned
  • How the pricing model and business model will be impacted with this shift from people to software
  • What Service Providers should be doing right now before they are broadsided by that Next Generation deal


Lively, informative and provocative. Hear them, see them, learn from them.

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from IRPA on Vimeo.

AI enabled enterprise & digitally fueled innovation

Automation, AI & Digital
Innovation Event Paris

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March 13, 2018 | Franklin on 26, Avenue kléber, Paris