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Talking Automation at Scale, Culture & Customer Experience with UnitedHealth

As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, UnitedHealth Group's Automation & RPA Director, Danilo McGarry, recently joined IRPA AI’s President of Media & Events, Daniel Goodstein, to explore:
- How can you achieve scale quickly?

- How important is speed?

- What changes will occur in customer experience due to automation and AI?

- The importance of culture in the innovation process

Danilo will they keynote presentation about the countdown to 2020 – the tipping point for convergence of digital, automation and AI at our Digital OAISS London event, on June 4th at Morrison & Foerster in London. To learn more, visit www.oievents.com/oaiss.

 

 

 

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