“The Good, the Bad, the Ugly…the disruptive wave of Robotic Process Automation” – Tom Young, Alumni Partner, Information Services Group and the IRPA AI Advisory Board Member, has seen the industry evolve before his eyes. In this recorded conversation with IRPA AI Founder and CEO Frank Casale, Young discusses how the disruptive wave of RPA solutions de-emphasize the importance of legacy labor arbitrage, and how early adoption of RPA will make an existential difference for every practitioner.