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Knowledge Forum

The IRPA AI Knowledge Forum provides marketplace intelligence from the pioneers and thought leaders of robotic process automation. View the latest white papers, expert commentary, case studies and best practices. Learn how practitioners, service providers and influencers are leveraging RPA to deliver unprecedented cost savings, gains in quality and productivity for their companies and customers. Subscription is free for members.

Latest News

Institute for Robotic Process Automation & AI (IRPA AI) Announces U.S. City Chapters

New York, NY – June 13, 2019 – The Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI) announced today the plan to establish U.S. city chapters, after successfully launching country chapters in Japan, Italy, South Africa, Mexico, United Kingdom, Colombia and Malaysia that have resulted in substantial growth and engagement in these regions. Read More Here [...]

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Featured Content

The Future of Digital is Human: How CX is Driving the Evolution of Technology

Disruption is affecting the competitive landscape in every single industry today. The disruption is not driven solely by new technologies, like AI, AR/VR, automation, blockchain, cloud or intelligent mobile apps, but in expectations around the “customer experience” or CX itself. That is where new value is being created for consumers, citizens, employees, patients and other end users. Expectations may be one of the biggest challenges to address because as technology continues to evolve, expectations continue to rise. For many organizations, there’s a lot of work still to be done before positive CX results can be realized. Until those needs are addressed, [...]

Survey Report By Forrester: Evolution Of The Enterprise Workforce In The Age Of Automation

The long-standing debate of the human workforce against the digital bot is now over. To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but they also need to up the game on their internal efficiencies. Robotic process automation (RPA) is a significant component that drives this vision. And as automation becomes apparent across organizations globally, the concept of “automation singularity” is becoming important to consider, referring to the seamless synergy of human and bot workers. View this webinar to hear Craig Le Clair, Vice President, Principal Analyst, Forrester to understand how organizations can come closer to [...]

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Archives

Thought Leadership Videos (RPA TV)

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Articles, White Papers, and Case Studies

Businesses across every industry and sector are growing increasingly reliant upon automation processes to improve organizational efficiency, boost customer satisfaction levels, and reduce operational costs. The most innovative and forward-thinking companies are consistently hearing that Robotic Process Automation (RPA) [...]

As automation technology has become more sophisticated, it is able to do more and deliver greater value to companies. Taking advantage of the full extent of this value and fully implementing automation in an enterprise [...]

Next Generation Business Flow Intelligence Sponsors

The financial services industry is increasingly competitive, with new startups and technologies ceaselessly disrupting long established business models. Financial companies are adding new products and business lines while maintaining existing businesses and related technologies. This has increased complexity of [...]

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Industry Perspectives and Expert Q&A's

RPA Growth, Scaling and March Toward Singularity

With RPA's rapid growth there's a need to focus on the technology to develop a harmony for productive collaboration between Humans and Robots. Dan Goodstein, DEI/IPRA President, Media and Events discusses these topics and the future of [...]

RPA and Adoption with Craig Le Clair, Forrester

Dan Goodstein, DEI/IPRA President, Media and Events, sits down with Craig Le Clair, Vice President, Principal Analyst at Forrester and author of Invisible Robots in the Quiet of the Night to discuss RPA adoption, scaling and the value of [...]

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