Attended Automation
Many large enterprises have already adopted RPA and are looking for additional ways to increase its impact across the enterprise. One place which can benefit greatly from RPA is attended automation for the contact center, since a lot of the processes executed by the service representatives are repetitive and error-prone, making them prime candidates for RPA.
But an attended bot is different from an unattended one in a few ways. Learn more below in our Attended Automation Special Interest Group.
Sponsored and supported by:
OUR EXPERT:
Jackie Griffin
Attended Automation Expert
As Director of Automation Solutions at NICE, with over 18 years’ experience working with clients in this Space, Jackie is passionate about enabling organizations to realize the full potential of Attended Automation, Al & Analytics, demonstrating how harmonizing humans and robots can deliver flawless customer experiences whilst increasing efficiency across the Enterprise.
Resource Library
Check out our resource library on Attended Automation, including whitepapers, blog posts and more.
Attended Automation is Getting More Intelligent: Part 1
Part I of the discussion includes:
- What is Intelligent Attended Automation and Why is it the next big thing?
- How self-sufficient can you get in deploying Attended RPA?
Stay tuned for Part II.
For a free briefing with one of IRPA AI's subject matter experts, go to http://bit.ly/buyerbriefing or learn more at http://www.irpaai.com[+] Show More
