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  • Expert Interview: Rachael Stormonth, Senior VP, Nelson Hall

    Today’s Expert: Rachael Stormonth, Senior Vice President, NelsonHall.  Rachael has global responsibility for ITO and BPO research management. Today’s Topic: The evolving trend of robotic process automation, its impact on BPO in general and specifically on the Indian outsourcing providers. How do you see this trend evolving over the next 3-5 years? I expect to see significant expansion of the use of robotic automation software by enterprises, and also increased usage of it [...]

  • Video: Interview with RG Conlee, Senior Vice President & Chief Innovation Officer, Xerox

    Ask the Expert Video Series: Frank Casale. Founder, CEO IRPA AI and RG Conlee, Senior Vice President & Chief Innovation Officer, Xerox discuss the game changing nature of labor/process automation. [...]

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