A Virtual Personal Assistant for Every Employee as a Sustainable Enabler for Digital Transformation
This whitepaper unpacks and explores the fascinating technology powering NEVA (NICE Employee Virtual Attendant), that is Attended Automation. In today’s digital economy, most enterprises are embracing various forms of digital transformation practices to remain relevant and competitive. Attended Automation technology is a critical component in any digital transformation initiative, as it provides the human workforce with real-time guidance and support.