Content Archives

Using Automation to Upscale Your Workforce
Offshore sourcing has long been a means for companies to quickly allocate human capital and meet demand using a limited workforce. But as the global cost of labor rises and increasing political pressure makes offshoring risky, many companies are looking to new technologies to help upscale their workforce. With the advent of cognitive computing, machine learning, predictive analytics and other innovative new solutions, automation has become a viable alternative to [...]
Exclusive Interview with VP Automation from Deutsche Telekom
IRPA AI Founder, Frank Casale, Speaks to VP Automation & Department Development at Deutsche Telekom Technical Services about his role and the significant benefits of RPA and AI. Frank Casale: What role have you played in DBs Automation journey? Sebastian Zeiss: I have introduced the concept of RPA to the technical services division of Deutsche Telekom and run the first POC. As that convinced our top management I got the [...]
Santiago Pinzón Galán, Vice President of Digital Transformation and Executive Director of the BPO/ITO/ KPO Chamber at the National Business Association of Colombia (ANDI), Interviews Keynote Speaker, Frank Casale, Founder of IRPA AI
Vice President of Digital Transformation and Executive Director of the BPO/ITO/ KPO Chamber at the National Business Association of Colombia (ANDI) interviews IRPA AI Founder, Frank Casale, about RPA and AI, its impacts, and his advice to Columbian business and government leaders. Santiago Pinzón Galán: Is this new trend of RPA and AI playing out as you expected? Frank Casale: Well yes and no. Back in 2014 when I launched The Institute for [...]
An "Ask Me Anything" Webcast on Intelligent Automation
The Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI) hosted a unique “Ask Me Anything” webcast in which you the viewer could ask questions directly to IRPA AI founder and CEO Frank Casale and Jennifer Valenti, the head of client strategy and transformation at Workfusion. Jen discussed the process of planning, evaluating, and selecting intelligent automation, along with lessons learned in her career. Watch the recording to hear: A candid ask-me-anything discussion between [...]
Best Practices for Rolling Out RPA
Analysts called 2016 “the year of the robot.” Now that we’re into 2017, what can we expect? As more organizations make robotic process automation (RPA) a key digital transformation strategy, many questions have arisen regarding the best use cases, the use cases to avoid, and how to build a center of excellence (COE) to expand and optimize the use of RPA beyond initial deployment. Watch the replay to learn: The best [...]
Beyond RPA: How AI-Based Systems are Ushering in the Next Wave (Part 2)
Frank Casale, Founder of Institute for Robotic Process Automation continues his discussion with Naresh Kothari, AVP & Head – Business Development, EdgeVerve (Americas), on Beyond RPA: How AI-Based Systems are Ushering in the Next Wave. In this video interview, you’ll hear about the differences between cognitive and traditional RPA -- and when to apply which technology. Learn about: What’s similar and what’s different when it comes to evaluating these technologies? Is [...]
Beyond RPA: How AI-Based Systems are Ushering in the Next Wave (Part 1 of a 2-part Series)
Frank Casale, Founder of Institute for Robotic Process Automation sits down with Naresh Kothari, AVP & Head – Business Development, EdgeVerve (Americas), in a two-part video interview to discuss how AI-based systems are ushering in the next wave -- going beyond RPA -- to deliver enterprise efficiencies and transformation. Check out the videos for expert insight and advice on which questions to ask before embarking on your automation journey. In Part [...]
Are Your IT Operations Digital Ready?
The Digital revolution requires businesses to act and respond to market needs at unprecedented speed and agility. This makes multi-modal IT a mandatory requirement. But operating IT at different speeds and providing business with speed and agility requires a different operational mindset. While automation has been traditionally used to make operations more efficient and to save costs, in the 21st century, the role of automation has been enhanced through AI [...]
New White Paper: Turbo-Charging Your Process Automation
Across all industries and geographies, organizations are striving for that competitive edge. Traditionally, gaining a leg up over competitors means developing new products and services, entering new markets or wringing costs out of processes. Outsourcing—IT, business operations and other functions—have all inevitably played a key role in the past. Now, organizations are looking for automation to drive additional efficiencies. Although earlier automation solutions helped many organizations achieve operational and financial [...]
Beyond Cost Savings - How RPA Helps Deliver Customer Satisfaction
We’ve all heard about the benefits that RPA delivers in cost savings. But are you aware of what else RPA can do for you? It’s time to go beyond the basics. Our speakers discuss how RPA implementations have enabled their clients to reach new levels of customer loyalty and satisfaction by ensuring fast, accurate, consistent responses. Learn about RPA's proven benefits from different viewpoints. Expert speakers: Karen Inbar, Solution Marketing Manager, Real-Time Solutions, [...]