Content Archives

Moving from tactical RPA to strategic RPA

Organizations are in various stages of exploring and implementing RPA. Companies who are still sitting on the fence will soon pay the price of having to play catch-up. In this webinar, you’ll get the inside scoop from industry experts how first movers have made the shift from tactical to strategic RPA – to reap the benefits of RPA today. View this interactive webinar/panel discussion where we discuss: -Realistic expectations of RPA initiatives and [...]

Login or Register as an IRPA AI member to view this complementary research. At a time when organizations are looking for ways to improve efficiency, productivity and speed to market -- reliance on manual processes that are time-consuming, costly, error-prone and that bore employees into leaving their jobs -- should be a thing of the past. RPA is changing the way enterprises conduct their back-end and front-end processes -- dramatically reducing the time [...]

Robotic Process Automation in Banking: The Secret to Digital Transformation

Robotic Process Automation (RPA) is fast emerging as a highly efficient way to help financial institutions support their digital transformation initiatives. Best of all, you don’t need to wait months or even years to see the results. In an industry that is constantly looking to improve the consumer banking experience, mitigate risk and comply with regulations, and increase great efficiencies around core customer oriented processes, the use of intelligent software [...]

From Hype to Reality: Man & Machine – Reality Check

In this segment, “Reality Check” our presenters, Adam Devine, VP & Head of Marketing, WorkFusion and Andy Popov, Managing Director, Avasant present the year’s most compelling real world case studies and discuss the man and machine challenges we have yet to face and the progress made to date. The last 12 months has seen a turning point in the automation of knowledge work and the adoption of the technology that is making [...]

Real World Use Cases: Using Robotic Process Automation to Create a “Digital Workforce”

Continue Your Transformation Journey Today, organizations across vertical industries are benefiting from deploying intelligent software robots for an agile digital workforce. In many cases, the process activities being automated are common back office data processing operations and in other cases robotic process automation (RPA) is supporting far more strategic process activities. Join Michael Engel, Intelligent Process Automation Leader, PWC and Bill Galusha, Product Marketing Manager, RPA Products & Solutions, Kofax, A Lexmark [...]

Make the Move to Digital Business Process Outsourcing

Continue Your Transformation Journey Learn how to leverage Automation, Analytics and Machine Learning across all of your business processes The next big leap will come from technology -- but not just any technology. In this webinar, you’ll hear how Automation, Analytics and Machine Learning are changing the way organizations manage business processes. Because simply installing more software just doesn’t work. Automating and accelerating those processes won’t come from quick-fix solutions which have limitations [...]

How Automation and Analytics are Changing the World of Customer Care

Learn how Automation, Self Service, Analytics and Personalization are changing the way organizations interact with customers Exciting changes are happening: customer care will be everywhere and embedded in everyday products; interactions will be automated with virtual agents engaging in meaningful conversations with customers; companies will learn from every customer interaction, through every channel, and analytics will allow deeply personalized interactions that deliver great customer satisfaction. Right now, every Customer Care leader has [...]

An IRPA AI Interview: Max Yankelevich, Founder and CEO, WorkFusion

Automation, the Next Wave of Outsourcing Max Yankelevich, Founder and CEO, WorkFusion shares his views on the disruptor play automation is having today on the outsourcing community and his vision of what the landscape will look like by 2020 with Raheem Hasan, President and Co-Founder of IRPA AI. Max discusses the evolutionary path WorkFusion sees with its clients, who are progressing from RPA to AI and cognitive. By 2020, [...]

From Hype to Reality: Man & Machine - Where are We?

Join us and your peers for our third segment in our four-part IRPA AI Ecosystem Webinar Series, “From Hype to Reality: Man & Machine.” In this segment, “Where are We?” our presenters, Adam Devine, VP & Head of Marketing, WorkFusion and Anupam Govil, Partner, Avasant examine vertical market deployments, who’s making the greatest headway in adoption and implementation of RPA, AI and machine learning technologies, as well as offer practical hands-on advice for [...]

White paper - Smart Process Automation: Taking Action

Smart Process Automation:  Taking Action - Organizations across all industries have made process automation and transformation a strategic initiative, but many have yet to get started. With WorkFusion, IRPA AI has written a white paper that focuses on the pragmatic, near-term steps your organization can take to leverage Smart Process Automation (SPA) to improve service delivery and operational agility by automating the unstructured data work that robotics alone cannot address. To download and [...]