Defining Robotic Process Automation (RPA)
This research explores the attended RPA journey from an enterprise practicioners' perspective and identifies [...]
What's New in Attended and Augmented Automation with Gareth Hole
What's new in attended and augmented automation? Gareth Hole, Strategic Alliances Director for Robotics and [...]
RPA Is Not Enough: 4 Steps to Digital Workflow Transformation
Robotic process automation (RPA) gets a lot of attention, and rightfully so. Multiple studies [...]
Attended Automation: Streamlining Contact Center Workflow
Collection agencies and departments are under relentless pressure to maximize recovery rates while minimizing [...]
RPA Reality Check
As organizations continue to embrace RPA on a global scale, many are experiencing the [...]
