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Survey Report By Forrester: Evolution Of The Enterprise Workforce In The Age Of Automation

The long-standing debate of the human workforce against the digital bot is now over. To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but they also need to up the game on their internal efficiencies. Robotic process automation (RPA) is a significant component that drives this vision. And as automation becomes apparent across organizations globally, the concept of “automation singularity” is becoming important to consider, referring to the seamless synergy of human and bot workers.

View this webinar to hear Craig Le Clair, Vice President, Principal Analyst, Forrester to understand how organizations can come closer to achieving this vision. Take a deep dive into a recent report conducted by Forrester Consulting and commissioned by EdgeVerve to understand the state of RPA adoption and future needs of enterprises.

 

 

 

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