Featured Content

  • A Candid Discussion About The Countdown to 2020 - The Tipping Point

    The countdown to 2020 is rapidly approaching. In this podcast, Frank Casale, IRPA AI Founder and Tom Young, RUMJOG Enterprises Managing Partner, delve into where we were three years ago compared to how the landscape will change in 2020, why it’s imperative for buyers to create a data strategy in order to be successful, how a fit for purpose AI solution is better, faster and cheaper and advice for service [...]

  • Key Discussion Points: Why Robotic Process Automation (RPA)? Taking on Opportunities and Challenges The RPA Revolution, through Process Discovery Revolution in Practice: The Kryon and Wyndham Hotels Success Story Tips for a Successful RPA Journey   Robotic process automation (RPA) exists to support enterprises seeking to rapidly integrate innovative procedures to maintain a dynamic, competitive business reality in an increasingly digital corporate landscape. As more turn to process automation as the solution, [...]

  • Talking Automation at Scale, Culture & Customer Experience with UnitedHealth

    As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, UnitedHealth Group's Automation & RPA Director, Danilo McGarry, recently joined IRPA AI’s President of Media & Events, Daniel Goodstein, to explore: - How can you achieve scale quickly? - How important is speed? - What changes will occur in customer experience due to [...]

  • The evolution of the service desk & end user support has changed over the years, but one thing has remained the same. The current process is broken, inefficient, costly and, most importantly, vastly inconvenient for end users. Frank Casale, IRPA AI Founder, sat down with Sam Gross, ChoiceWORX CEO and former VP and CTO at CSC, Unisys and CompuCom to discuss why the current service desk model doesn’t serve the end [...]

  • MoneyGram's Head of Product/Innovation Explores Innovation Efforts & Impact of New Payment Platforms

    As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, MoneyGram International's Global Head of Product & Innovation, Youri Bebic, recently joined IRPA AI’s President of Media & Events, Daniel Goodstein, to explore: - What innovations are being taken on by MoneyGram - Using blockchain, RPA and AI for digital transformation - New [...]

  • AstraZeneca's RPA Director Discusses Measuring Automation ROI and Scaling RPA vs. AI

    As part of our Practitioner Perspectives interview series that is focused on giving you first-hand insight into best practices from expert practitioners who are leading automation and digital transformation programs, AstraZeneca's RPA Director Peter Guess, recently joined IRPA AI’s President of Media & Events, to explore: - The current priorities around RPA & AI at AstraZeneca - The difference in scaling RPA vs. AI - How to measure ROI for your automation projects               [...]

  • Next Generation Business Flow Intelligence Sponsors

    The financial services industry is increasingly competitive, with new startups and technologies ceaselessly disrupting long established business models. Financial companies are adding new products and business lines while maintaining existing businesses and related technologies. This has increased complexity of business operations significantly. Not only do companies have to change and adapt quickly to the digital customer but they must change and integrate business processes internally to keep the lights on. Adding to this complexity is an increasingly stringent regulatory environment. [...]

  • RPA has delivered major benefits to companies across industries from healthcare to financial services. It can multiply the productivity of the human workforce, allowing companies to be more profitable, nimble and innovative. Adopting RPA has allowed companies to gain significant advantage over their competitors, but as implementations mature and slower competitors catch up, many are looking towards the next step. Read More Here       [...]

  • Key insights you’ll get from this session: Applying Intelligent Automation to service delivery Increasing margins on existing services within 6 months Replacing legacy services with an automation-led portfolio roadmap Identifying new customer segments Building your automation skills without building infrastructure costs   Have you launched an automation-first services portfolio yet? Investment in Intelligent Automation (IA) by companies is growing at a rapid rate with specialist in-house teams springing up in businesses across all [...]

  • With the advent of AI, machine learning, cognitive computing, and other technological advances, hackers have an entire arsenal of tools at their disposal to carry out cyber security attacks. The predators are moving faster than their prey. Being an attacker is easy. They know how to find shared tools on the dark web, and they have the element of surprise on their side. And they don’t even have to get out [...]

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