NICE RPA's Head of Marketing, Digitial & AI, shares her perspective on purpose-built AI, the advancements in Generative AI in markeing, and breaking down silos within an organization to benefit the overall customer experience.
[wpforms [...]
The landscape of B2B enterprise technology sales has undergone a transformative shift in recent years. Technology buyers are more informed, demanding, and selective than ever before. With digital platforms and self-service capabilities, traditional solution [...]
Follow South African health plan administrator Medscheme’s digital transformation
journey as the back office embraces process analytics to drive improved results with new productivity baselines, reduced costs, and streamlined processes.
[wpforms id="15439" title="false"] [...]
Manager Expectations in Remote WorkplacesIn this clip from the webinar, "Top Ways Automation Improves Employee Engagement and Customer Experience", Maor Revah, Head of Business Development at NICE, and Mehdi Nafe, CEO and Co-Founder of [...]