Articles, White Papers, and Case Studies

  • Discovering Process Discovery Comparing Process Discovery With Conventional Process Mining Tools

    Gone are the days of needing to invest in a time-consuming, subjective decision-making process – one which could be prone to bias and disagreement – any time you want to automate a work process. Today, it is increasingly common for companies to turn to AI-powered solutions that automatically identify, analyze, and recommend processes to automate. Using objective analysis of hard data, these tools shorten the path to RPA – while [...]

  • The Hybrid Automation Revolution: Why 90% of Automation-Ready Processes Require a Hybrid Human-Robot Approach

    RPA (robotic process automation) allows enterprises to reduce costs, innovate, and multiply workplaceproductivity. It’s an extremely valuable tool, allowing companies to deliver more effective solutions and gain a significant advantage in the marketplace. However, many processes are not ready for complete automation and can benefit from human input. In order to leverage the power of RPA more effectively, companies should implement hybrid automation, a combined human-robot approach to RPA that allows human employees and automation to work [...]

  • Roadmap to Success: Leveraging RPA to Drive Growth and Explore New Opportunities for Efficiency

    Robotic process automation (RPA) is driving massive increases in productivity and innovation across enterprises worldwide. By allowing companies to multiply workforce productivity and utilize data more effectively, these technologies can help companies partially or fully automate nearly any task. From document processing to IT and accounting, RPA has had a major impact on almost every aspect of the way companies do business. As technologies mature and become a larger part [...]

  • The Digital Talent Gap

    It truly is all about talent in this digital age. The transformational effect that RPA & AI bring to companies has created a serious shortage of experienced & qualified people who can meet the digital talent demand. According to a report published by Capgemini, 54% of organizations agreed that the digital talent gap is hampering their transformation programs and that their organization has lost competitive advantage because of a shortage [...]

  • Robotic process automation: A primer for internal audit professionals

    Companies are racing to unlock value from the next generation of digital technologies, including digital labor, which has moved far beyond using macros on a spreadsheet. Robotic Process Automation (RPA)– one form of digital labor–involves the use of software robots to automate processes. These robots are easy to configure, require little IT expertise and can be quickly trained and deployed to automate manual tasks. They can perform activities such as [...]

  • Orchestrating Automation: Making AI Walk the Talk

    Automation has revolutionized industry and helped companies realize increased efficiency, greater innovation, and higher profits. Research conducted by IRPA and NTT data shows that 70% of companies have implemented a robotic process automation (RPA) solution, and the majority are planning to expand their implementation.1 Clearly, RPA is a major and growing part of the short- and long-term strategies for most companies. However, RPA is only the beginning of a company’s [...]

  • 5 Things to Consider Before Automating End User Support

    The advent of intelligent automation in the IT department brings a whole lot of value to an organization, by improving the end user experience through proactively solving problems, reducing ticket arrival rates and much more.Think more about end user experience - not just about tools, tech and cost save. Sure, these are important, but the long term value and ROI will be in the enhanced end user experience.Many of our [...]

  • The 2017 RPA Landscape: An Annual Review

    Robotic Process Automation (RPA) is dramatically changing the way companies do business, offering unprecedented opportunities for growth and innovation. As the pace of technological progress quickens and automation technology matures, it can be difficult for many companies to keep up with the change. This brief overview of the current RPA landscape will help your organization learn about the state of RPA, some of the current trends and where the technology [...]

  • Digital Transformation Trends and the role of RPA

    Digital transformation has been one of the major drivers of growth in the modern economy. Companies implementing automation have reaped significant benefits and gained advantage over their competitors, allowing them to drive down costs and build innovative solutions to problems. As companies increasingly digitize systems and processes to drive increased productivity, creativity and profits, many are looking to the future, wondering what new trends will be the driver of growth [...]

  • RPA Today: What Are the Most Common Automated Processes?

    As RPA becomes one of the most dominant forces in the modern economy, companies are looking for new processes to automate in order to improve efficiency, reduce costs and develop new sources of revenue. This has led to an explosive growth in the number and scope of tasks that are automated.In June of 2017, the Institute for Robotic Process Automation and Artificial Intelligence (IRPA-AI) conducted a study of business and [...]

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