Content Archives

VP, Principal Analyst at Forrester Research, Craig LeClair joins IRPA AI’s Founder, Frank Casale, to explore: Forrester’s assessment of where the RPA market is today in terms of growth and maturity RPA vs BPM Where are companies starting vs. scaling? RPA’s impact on accuracy in insurance To learn about automation strategies that are relatively cost-effective and efficient, as well as the best operating model practices for RPA to deliver long-term value [...]

90% of Companies Are Doing it the Wrong Way

According to Frank Casale, IRPA AI Founder, 90% of companies that implement RPA are doing it wrong, and therefore experiencing suboptimal results. In this 3x1 (3 questions, 1 expert) interview, Frank explores why a process led approach to automation is so important and why hundreds of companies are not meeting their ROI targets from their automation efforts. Read More Here         [...]

Understanding RPA - ROI Sponsored by How to Measure It and Why It’s Important

Robotic process automation (RPA) can deliver significant benefits to companies of practically any size and in any industry. Its ability to improve productivity, increase innovation, and help companies deliver a better experience to customers makes it one of the most valuable tools of modern business. With effective tools for measuring the impact of RPA, companies can show that these solutions are important to the business and learn how to implement these solutions most effectively and perhaps more broadly. Developing [...]

Don't Let Your Digital Deal Die - Arm Yourself With Tips & Tricks for Sales Success

Frank Casale, deal meister, sales extraordinaire and IRPA AI Founder is here to give away his secrets to sales success. With over 20 years of sales experience, Frank has seen his fair share of do's and don'ts when it comes to closing a deal. He knows what it takes to land a deal, but also ways it can die on the vine. If you're a sales professional or looking to [...]

Understanding How to Scale RPA with Intelligent Automation

In a global survey of 300 executives, Forbes Insights uncovered a fascinating indicator of the state of automation: While respondents are happy with their process automation initiatives so far, they acknowledge that manual intervention and human orchestration are still the rule rather than the exception. View this webinar featuring “State of RPA” survey results from Forbes Insights, as well as a look into emerging automation trends and the future of work. You’ll [...]

AI Creates Delightful Customer Journeys that Result in Better Brand Experiences

Self-service and automation are viewed as the means to reducing costs and improving customer service. Consequently, enterprises are seeking to redirect their customers to digital channels. AI-powered chat bots that can respond to natural language inquiries are increasingly viewed as a key pillar of the new customer interface. While this is consistent with consumer preferences and works for simple tasks, as customer engagement tasks get more complex a majority of consumers [...]

Translating the Power of Technology

Global management consulting firm Avasant focuses on leveraging digital technologies to enable business transformation for global organisations. Avasant recently formed a partnership with the Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI). Under the partnership, Avasant will lead IRPA AI’s UK Chapter and share content and thought leadership in the field of RPA, Cognitive, AI and Blockchain. Anupam Govil, a Partner with Avasant, says the launch of IRPA’s UK chapter comes at a [...]

Struggling with Business Justification for Small RPA Projects

As RPA becomes more mature and powerful, businesses of all sizes are looking to take advantage of its potential to increase productivity and grow the business without adding headcount. However, there is a significant amount of confusion around RPA, what it can actually do and the perceived complexity that surrounds it. This can create artificially high barriers to entry for some companies. Many have misconceptions about the high costs of RPA [...]

Part Two: Veteran CTO Shares Real World Experiences Leveraging Enterprise AI

We recently heard from Mike Brady, Former CTO at AIG and SVP at Kaiser Permanente, Fidelity Investments and Merrill Lynch, as he discussed shifting beyond RPA, the importance of process thinking, co-bots and avoiding the corporate immune system. To continue the conversation, Frank Casale, IRPA AI Founder, came together with Mike Brady to explore the tectonic shift to immense productivity gains, why scale is more of a hinderance than a benefit, [...]

Attended & Unattended RPA – Are you Missing Half the Story (and Half the Gains)?

Robotic Process Automation (RPA) has been dramatically reshaping business, helping to improve productivity and driving innovation. However, some organizations are missing an important side of RPA. Many think of RPA as fully automated bots in major enterprise deployments working independently of human employees. In reality it is a category that includes both attended (robots interacting with humans) and unattended (robots acting independently) solutions. Attended RPA works alongside people rather than replacing [...]