Industry Perspectives and Expert Q&A’s

  • Part Two: Utilizing Next Gen Tech to Analyze & Extract Unstructured Data

    Impact of AI on Neural Networks & Benefits of Automation as a ServiceFollowing our previous interview about utilizing next gen tech to analyze & extract unstructured data, and seeing a positive response from the IRPA AI membership, we decided to do a follow-up interview to  continue the conversation.In this 3x1 (3 questions, 1 expert) interview, Frank Casale, IRPA AI Founder, sat down with Raman Makkar, the Chief Innovation Officer of [...]

  • Exclusive Interview with Head of Intl. Online Scaled Partnerships, Google Cloud at Google

    Daniel Goodstein, President at the Outsourcing Institute & IRPA AI Media & Events, sat down with Yuval Dvir, Head of Intl. Online Scaled Partnerships, Google Cloud at Google, as part of our executive expert interview series, to discuss what Google is doing to enable enterprises to leverage AI in the corporate world, what Google looks for in terms of partners, where the low-hanging fruit is out there in terms of [...]

  • Executive Expert Interview with RBS Director of Artificial Intelligence Tom Castle

    RBS’ Director of Artificial Intelligence, Tom Castle joins Outsourcing Institute President, Daniel Goodstein, to explore: What prompted RBS to launch AI programs? How does AI connect in the banking world? How does a new project or implementation start? Advice on where to start with AITom Castle will participate in a panel discussion about building an effective RPA COE and enabling the bot factory at the Institute for Robotic Process Automation & [...]

  • Executive Expert Interview with Koopid Founder, Venky Krishnaswamy

    Koopid’s Founder, Venky Krishnaswamy joins OI & IRPA AI’s President, Media & Events, Daniel Goodstein, to explore: Is customer experience broken in today’s world? In a perfect world where customer experience was “born digital,” what would it look like? The difference of Koopid’s platform in terms of multichannel omni-channel and chatbots How to enterprises transform without disrupting their existing customers or employee base?If you would like more information on customer [...]

  • As we're seeing that many of our members are seeking partnerships to drive sales growth, Frank Casale, IRPA AI Founder, sat down with Daniel Goodstein, President at the Outsourcing Institute & IRPA AI Media & Events, to learn how finding the right partner can substantially drive sales growth and how to utilize a targeted approach to secure the right strategic partners in this 3x1 (3 questions, 1 expert) interview.Q: We see [...]

  • Executive Expert Interview with Royal Mail’s Deputy Head of Data Science, Kat James

    Royal Mail’s Head of Data Science, Kat James joins IRPA AI’s President, Media & Events, Daniel Goodstein, to explore: What is the role of the deputy head of data science and why is it important an organization? Changes in the past several years as it relates to data and analytics How is data analytics used at Royal Mail? AI and how it is being leveraged at Royal MailKat James, Deputy [...]

  • 6 Things to Consider Before Implementing RPA or Intelligent Automation

    Before implementing RPA or intelligent automation, ask yourself these questions: What kind of automation rate and/or labor cost reduction does traditional RPA yield? What are the types of incremental efficiencies we're seeing from cognitive or AI fueled platform? What should you do if you’ve already made a commitment to traditional RPA, but have hit a wall in regards to cost save and automation rates? If you haven’t made the move [...]

  • Intelligent Automation - It's All About Dynamic Workflow and Orchestrating New Technologies

    Intelligent automation is not a technology that operates in a silo. RPA, coupled with machine learning, natural language processing, and analytics, extends the reach and range of automation from tasks and activities to driving dynamic workflow engines.  The right approach fundamentally changes how work gets done by creating new "normals" of efficiency, cost, and outcome experiences while enabling your data as a decision driver. But how can you get started?Viewers [...]

  • The Deadly Disconnect Between Buyers & Sellers

    A common trend when selling robotic process automation, intelligent automation or artificial intelligence, is that there’s a clear disconnect between the buyer and seller. The seller, in many cases, is selling software, but the buyer wants to purchase a service. Therefore, things get messy when you discuss pricing, negotiation or contracts. Take a look at this video to learn more.    [...]

  • The #1 Setback for Implementing AI

    When implementing artificial intelligence, the #1 setback isn’t technology – it’s people! We’ve seen this technology garner many benefits, like cost save. However, resistance to change, fear of the unknown, lack of understanding and politics will get in the way of implementation. Check out this interview to learn more.    [...]

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