Content Archives

The Present and Future of RPA Innovation at Softomotive
RPA is a large and growing part of modern business, delivering significant benefits to enterprises worldwide. As the technology evolves and its benefits become clearer, RPA solutions are entering the mainstream. Solutions will only continue to become more powerful and able to deliver greater value as technology improves and labor becomes more expensive. The present and future of RPA is bright and businesses looking to stay competitive should continue to [...]
Don't Leave 80% - 90% ROI on the Table Utilizing Next Gen Tech to Analyze & Extract Unstructured Data
For years, enterprises have been leveraging technology to analyze and extract structured data. But with only 10% to 20% of the total data within the enterprise being structured data, what happens to the remaining 80% to 90% of unstructured data? Frank Casale, IRPA AI Founder, sat down with Rohail Khan, Digital Exchange Solutions President, to discuss how applying automation to unstructured data can increase ROI by reducing processing times and [...]
Automation Innovation Conference Presentations - Colombia
El panorama de las compañías inteligente - ¿De qué se trata todo esto? Luis Cuellar, Customer Engineer Lead– Google Cloud LATAM, Google La Nueva Fuerza de Trabajo Digital- ¿Cómo pueden los humanos y las máquinas trabajar mejor de manera conjunta? Juan Camilo Polanía, Gerentedel Centrode Excelencia Operacional, Bancolombia Iniciando en la automatización – ¿En dónde buscar las oportunidades? ¿Cómo dar el salto inicial en sus proyectos? Diego Ossa, Director de Operaciones Digitales & Outsourcing de [...]
Executive Expert Interview with RBS Director of Artificial Intelligence Tom Castle
RBS’ Director of Artificial Intelligence, Tom Castle joins Outsourcing Institute President, Daniel Goodstein, to explore: What prompted RBS to launch AI programs? How does AI connect in the banking world? How does a new project or implementation start? Advice on where to start with AI Tom Castle will participate in a panel discussion about building an effective RPA COE and enabling the bot factory at the Institute for Robotic Process Automation & [...]
Automation – the Big Picture 2018
For many, RPA hasn’t delivered the expected returns. This has led too many companies to approach automation with caution, implementing small, contained projects that may actually stifle the greater benefits that could be realized with an enterprise-wide plan. In this webinar, RPA - The BIG Picture 2018, we explore the current state of the automation industry and the reasons behind the lack of benefit realization seen in large-scale automation projects. Nick [...]
Executive Expert Interview with Koopid Founder, Venky Krishnaswamy
Koopid’s Founder, Venky Krishnaswamy joins OI & IRPA AI’s President, Media & Events, Daniel Goodstein, to explore: Is customer experience broken in today’s world? In a perfect world where customer experience was “born digital,” what would it look like? The difference of Koopid’s platform in terms of multichannel omni-channel and chatbots How to enterprises transform without disrupting their existing customers or employee base? If you would like more information on customer [...]
[Exclusive Interview] How to Partner Your Way to Automation Sales Growth

As we're seeing that many of our members are seeking partnerships to drive sales growth, Frank Casale, IRPA AI Founder, sat down with Daniel Goodstein, President at the Outsourcing Institute & IRPA AI Media & Events, to learn how finding the right partner can substantially drive sales growth and how to utilize a targeted approach to secure the right strategic partners in this 3x1 (3 questions, 1 expert) interview. Q: We see [...]
How to Address the Widening Digital Talent Gap
“The greatest challenge facing those leading digital efforts in 2019 and 2020 will be the growing digital talent gap," said Frank Casale, IRPA AI Founder. The transformational effect that RPA & AI bring to companies has created a serious shortage of experienced & qualified people who can meet the digital talent demand. According to a report, published by Capgemini, 54% of organizations agreed that the digital talent gap is hampering their transformation programs, [...]
Executive Expert Interview with Royal Mail’s Deputy Head of Data Science, Kat James
Royal Mail’s Head of Data Science, Kat James joins IRPA AI’s President, Media & Events, Daniel Goodstein, to explore: What is the role of the deputy head of data science and why is it important an organization? Changes in the past several years as it relates to data and analytics How is data analytics used at Royal Mail? AI and how it is being leveraged at Royal Mail Kat James, Deputy [...]
Visualizing Business Process Flow Performance
Over 25% of business processes still have human intervention that interrupt their flow and timely execution, which is why businesses are undergoing rapid transformation to keep their competitive advantages or risk being left behind. The digital revolution is here. Flow Monitoring provides real time monitoring against business relevant targets and is used by Operations and IT staff on a day-to-day basis to ensure smooth running of critical business flows to deliver [...]